Grace Dawe

• Assigned to the Site Services Team with a primary focus on leasing support and field operations.
• Conduct property inspections, troubleshoot maintenance issues, post marketing signage
• Engage with prospective residents, respond to inquiries, provide tours, and guide them through the leasing process.
• Write marketing descriptions, follow up on leads, and collaborate with the team to lease properties within 30 days of availability.
• Played a key role in the fast-paced summer leasing season, ensuring rapid unit turnovers and strong leasing performance with student housing focus .
• Conducted market analysis to inform pricing strategies, ensuring competitive lease rates and maximizing occupancy

* Promoted from temporary leasing agent after successfully leasing high-vacancy units.

* Supported property manager with 30+ vacancies during slow season, tenant relations, maintenance coordination, serving notices and conducting inspections. Streamlined leasing processes to reduce approval times and maintain high occupancy during seasonal fluctuations.

• Assisted in managing tenant communications and resolving inquiries effectively.

* Targeted high-vacancy properties with strategic leasing support, including showings, lead follow-up, and prospect qualification.

* Delivered a high-touch client experience that boosted engagement and accelerated lease signings.

* Guided prospective tenants through property options, enhancing leasing rates and improving resident satisfaction.

* On call for maintenance and dispatching needs.

* Maintained cleanliness of laundry rooms, clubhouse and visual appeal and property upkeep.

• Coordinated bi-monthly cleanliness inspections and walkthrough, identifying areas for improvement and compliance with regulations.