Open To Work
Grace Delgado
La Habra,CA
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
03.2023 - 11.2024
- Prepared high-quality coffee beverages following standard recipes and customer preferences.
- Maintained cleanliness and organization of workstations to ensure efficient service.
- Provided exceptional customer service by engaging with patrons and addressing inquiries promptly.
- Collaborated with team members to streamline operations during peak hours for improved efficiency.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Baker
Paris Baguette America
03.2021 - 12.2023
- Prepared and baked a variety of bread and pastry products according to established recipes.
- Monitored oven temperatures and baking times to ensure consistent product quality.
- Collaborated with team members to meet production schedules and deadlines effectively.
- Trained new staff on proper baking methods and safety protocols within the kitchen environment.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
Cake Decorator
Lucky Treats
02.2020 - 03.2021
- Designed and decorated custom cakes for various events, ensuring alignment with client specifications.
- Managed inventory of baking supplies and tools, maintaining optimal stock levels for production needs.
- Coordinated with clients to finalize designs, providing expertise in flavor pairing and presentation options.
- Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
- Developed a loyal clientele through exceptional customer service and high-quality cake decorations.
- Improved bakery sales by creating innovative cake designs for holidays and special events.
Education
High School Diploma -
Lighthouse Christian Academy
La Habra, CASkills
- Critical thinking
- Customer service
- Active listening
- Customer satisfaction measurement
- Product knowledge
- Data entry
- Team player
- Active listener
- Food safety and sanitation
- Visual merchandising
- Excellent math skills
- Time management
Certification
- Food Handlers certificate
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteSalary Range
$23/hr - $1000/hrTimeline
Barista
Starbucks
03.2023 - 11.2024
Baker
Paris Baguette America
03.2021 - 12.2023
Cake Decorator
Lucky Treats
02.2020 - 03.2021
High School Diploma -
Lighthouse Christian Academy
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