- Exploring famous landmarks, historical sites, and cultural attractions in a new destination.
- I like working with my hands and fixing things.
- Rock Climbing
- Enjoy hobbies that combine physical activity with outdoor exploration.
Hi, I’m
Grace Dudley
Port Orchard,WA
Summary
Dynamic and results-oriented professional with proven expertise in customer service and time management at Home Depot and Hops N Drops. Excelled in enhancing customer satisfaction, streamlining operations, and exceeding sales targets. Results-driven professional equipped with background in supporting operational workflows and enhancing team productivity. Committed to delivering high-quality results and adapting to dynamic environments with strong communication and problem-solving abilities. Experienced with managing diverse tasks and supporting team initiatives. Track record of effective collaboration and problem-solving in fast-paced settings. Highly efficient Line Cook at HopsnDrops well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Developed strong collaborative and multitasking skills in fast-paced environment, ensuring efficient handling of various tasks. Transitioning into new field with focus on leveraging problem-solving capabilities and adaptability. Seeking opportunities to apply and grow versatile skills in dynamic and supportive setting.
Overview
2
year of professional experience
3
Multiple Microsoft Certifications
Work History
Home Depot
Home Depot Associate
09.2024 - Current
Job overview
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Analyzed customer data to identify trends and anticipate customer needs.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
- Developed and maintained strong relationships with key clients to ensure high levels of satisfaction.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Hops N Drops
Line Cook
09.2023 - 09.2024
Job overview
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Strengthened team communication through active listening and constructive feedback during shift meetings or one-on-one sessions.
Education
South Kitsap High SchoolPort Orchard, WA
High School Diploma
06-2023
University Overview
- Key Club Member
- Builders of Unity President
- Awarded Student of the Month, NIB
- Completed AP course in AP.USH, AP.EUR
- 3.5 GPA
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Leadership qualities
- Customer interaction
- Courteous and professional
- Work Planning and Prioritization
- Client engagement
- New hire training
- Product knowledge
- Sales techniques
Certification
- Washington State Driver's License
- Microsoft Office
- Microsoft 365
- Microsoft Word
Interests
Timeline
Home Depot Associate
Home Depot
09.2024 - Current
Line Cook
Hops N Drops
09.2023 - 09.2024
South Kitsap High School
High School Diploma
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