Grace Early
Belton,TX
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
5
5
years of professional experience
Work History
Bartender, Cashier, Expeditor
Torchy’s Tacos
02.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Followed strict recipes and drink measurements to minimize product used.
- Addressed supply problems and developed creative solutions to prevent delays.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
Server
Walk-On's Bistreaux & Bar
09.2021 - 12.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders and handle complimentary items.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Front of House Team Member
Chick-Fil-A
08.2019 - 05.2021
- Established welcoming atmosphere by greeting each guest warmly.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Helped guests at tables when in need of assistance.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Collaborated with housekeeping and maintenance to address need of guests, increasing customer satisfaction.
Front of House Team Member
Chick-fil-A
04.2018 - 08.2020
- Established welcoming atmosphere by greeting each guest warmly.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Helped guests at tables when in need of assistance.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
Education
Bachelor of Business Administration - Business Management
Texas Tech University
Lubbock, TX05.2023
Skills
- Customer Assistance
- Training and Development
- Service Minded
- Communication
- Creativity
- Attention to Detail/Organization
Timeline
Bartender, Cashier, Expeditor
Torchy’s Tacos
02.2022 - Current
Server
Walk-On's Bistreaux & Bar
09.2021 - 12.2021
Front of House Team Member
Chick-Fil-A
08.2019 - 05.2021
Front of House Team Member
Chick-fil-A
04.2018 - 08.2020
Bachelor of Business Administration - Business Management
Texas Tech University
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