Summary
Overview
Work History
Education
Skills
Timeline
Generic

Grace Ellis

Norfolk,VA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Nanny

Alexis Dattoli
09.2021 - 08.2023
  • Prepared meals and snacks for children based on dietary guidelines.
  • Assisted with light housekeeping duties.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Played games, worked on puzzles, and read books to young children.
  • Administered basic first-aid and medication in emergency situations.

Welcome Desk Attendant

Norfolk Yacht & Country Club
09.2021 - 04.2023
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Maintained clean and organized front desk areas to uphold polished company image.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Used internal software to process reservations, check-ins and check-outs.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.

Lifeguard

Norfolk Yacht & Country Club
02.2021 - 08.2022
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.
  • Monitored safety of guests in and around swimming pool.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.
  • Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.

Seasonal Sales Associate

Leslie's Pool Supply
06.2018 - 08.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Assistant Manager/Lifeguard

Douglas Aquatics
05.2017 - 09.2017
  • Monitored pool area for violations and potential hazardous situations.
  • Handled chemicals such as chlorine and celite to maintain safety and cleanliness quality standards of pool water.
  • Tested and maintained water quality with periodic sampling.
  • Opened and closed pool at designated hours of operation and made decisions for closing pool due to inappropriate chemical levels, inclement weather, and low water temperature.
  • Scheduled 8 lifeguards to provide adequate coverage of pool areas during operating hours.
  • Evaluated employees' daily job performance by adhering to development plans and personnel performance action plans.

Assistant Swim Coach

Chickahominy YMCA
11.2016 - 04.2017
  • Helped prepare students for competitive meets across Henrico County.
  • Guided students through different swimming strokes and strategies to increase stamina.
  • Adapted teaching strategies to match developmental age and abilities of students.
  • Organized and implemented effective teaching strategies for students as young as 4 years old.

Education

Bachelor of Science - Psychology

Old Dominion University
Norfolk, VA
05.2023

Skills

  • Behavioral Corrections
  • Complex Problem-Solving
  • Client Needs Assessment
  • Child Psychology Knowledge
  • Manage Behaviors
  • Superior Communication Skills
  • Schedule Management
  • First Aid

Timeline

Nanny

Alexis Dattoli
09.2021 - 08.2023

Welcome Desk Attendant

Norfolk Yacht & Country Club
09.2021 - 04.2023

Lifeguard

Norfolk Yacht & Country Club
02.2021 - 08.2022

Seasonal Sales Associate

Leslie's Pool Supply
06.2018 - 08.2018

Assistant Manager/Lifeguard

Douglas Aquatics
05.2017 - 09.2017

Assistant Swim Coach

Chickahominy YMCA
11.2016 - 04.2017

Bachelor of Science - Psychology

Old Dominion University

Similar Profiles

CREATE PROFILE
Grace Ellis