Grace Espy
Jupiter,FL
Summary
With a proven track record at Palm Beach Equine Clinic, I excel in veterinary care and management, fostering strong vendor relationships, enhancing patient care through innovative technology integration. My leadership skills develop and lead productive and efficient staff as well as above and beyond care for my patients. I have taken the last year to help with some family health issues after the loss of my sister and am excited to get back to it!
Overview
6
6
years of professional experience
Work History
Imaging Manager
Palm Beach Equine Clinic
02.2022 - 02.2024
- Developed strong relationships with vendors and suppliers, negotiating favorable contracts for equipment purchases and service agreements.
- Provided oversight for equipment maintenance programs ensuring optimal functionality at all times while minimizing downtime due to malfunctions or repairs.
- Ensured compliance with regulatory standards through regular audits, maintaining accreditation status for the facility''s imaging services.
- Coordinated cross-departmental efforts to integrate new technologies into existing workflows successfully, improving overall patient care delivery systems.
- Fostered a culture of collaboration among imaging staff, physicians, and other clinicians, facilitating effective interdisciplinary communication and enhancing overall patient care outcomes.
- Developed comprehensive policies and procedures manual to standardize operations across all imaging modalities within the department.
- Managed budgets, monitoring expenditures closely, ensuring responsible financial stewardship within the department.
- Maintained strict adherence to safety guidelines, ensuring a safe working environment for both staff and patients.
- Improved patient satisfaction by implementing efficient imaging protocols and streamlining appointment scheduling.
- Collaborated with radiologists to optimize diagnostic image quality, resulting in more accurate diagnoses and treatment plans.
- Trained, managed and motivated team of 8 radiology personnel performing over approx 1,100 imaging studies each year.
- Administered budgets, streamlined processes and maintained cost controls.
- Managed day-to-day operations, logistics and schedules.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Transcribed patient diagnostic information into radiology and hospital information systems.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Certified to operate Hallmarq Equine Standing MRI.
- Trained to perform all stages of Equine Bone Scans.
- Trained to perform a variety of Equine CT Scans.
Senior Hospital Veterinary Technician
Palm Beach Equine Clinic
12.2017 - 02.2022
- Assisted in surgical procedures to ensure safe and effective outcomes.
- Monitored animal recovery, providing attentive care to enhance healing.
- Improved animal health by administering prescribed medications.
- Conducted laboratory tests for accurate diagnosis of veterinary conditions.
- Prepared examination rooms to maintain a sterile and organized environment.
- Collected and recorded vital signs, contributing to comprehensive patient assessments.
- Supported veterinarians in complex procedures, enabling efficient workflow.
- Managed inventory of medical supplies to ensure availability and readiness.
- Educated pet owners on preventive care to promote long-term health.
- Maintained accurate patient records, ensuring up-to-date medical history.
- Provided compassionate care to hospitalized animals, fostering recovery.
- Prepared animals for surgery, ensuring readiness and safety.
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
- Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
- Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.
- Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
- Administered medications to animals in treatment and documented changes in condition.
- Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Collected patient biopsies and blood samples for laboratory analysis.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Streamlined workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
- Conducted pre-surgical assessments, ensuring animals were properly prepared for procedures.
- Developed training program for new technicians, enhancing skill set and efficiency of clinic team.
- Conducted laboratory tests to assist in diagnosis of animal diseases, facilitating timely treatment plans.
- Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
- Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
- Filed daily progress records, surgery logs, x-ray logs, and routine records.
Education
Berean Christian School
01-2015
Skills
- Critical thinking capacity
- Staff training and development
- Patient care coordination
- Conflict resolution techniques
- Vendor relationship management
- Workflow optimization techniques
- Cross-functional team leadership
- Medical imaging management
- Patient care
- Staff management
- Diagnostic imaging
- Administrative leadership
- Scheduling coordination
- Staff scheduling
- Employee evaluation
- Radiation safety
- Customer service
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Effective communication
- Patient safety
- Adaptability and flexibility
- Verbal and written communication
Timeline
Imaging Manager
Palm Beach Equine Clinic
02.2022 - 02.2024
Senior Hospital Veterinary Technician
Palm Beach Equine Clinic
12.2017 - 02.2022
Berean Christian School
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