Dynamic and results-driven professional with extensive experience at Addies Thai House, excelling in staff training and customer service. Proven ability to enhance bar operations and foster loyalty through engaging communication and advanced bartending techniques. Recognized for streamlining processes and maximizing productivity during high-volume events.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Head Bartender
Addies Thai House
01.2025 - Current
Performed opening and closing duties, printing sales reports, setting up for the incoming shift, preparing cash drawers, and taking inventory.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
Streamlined bar operations through effective staff scheduling and task delegation, maximizing productivity during busy shifts.
Managed bar at special events, leading team in providing coordinated service for weddings, business meetings, and social gatherings.
Served high customer volumes during special events, nights, and weekends.
Regularly cleaned and sanitized bar area, beer lockers, refrigeration, and storage areas.
Server
Addies Thai House
04.2019 - Current
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with the POS system to place orders, manage bills, and handle closing responsibilities.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Maximized table turnover rate by managing reservations and seating arrangements.
Contributed to inventory management by monitoring stock levels.
Assisted in planning and execution of special events, contributing to the restaurant's reputation for hosting.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions, entered tips, and entered the End-of-Day Report.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Assisted in training new hires, providing guidance on restaurant standards, helping staff memorize all 76 dishes, and explaining the allergens surrounding each dish.
Developed strong rapport with regular customers through genuine hospitality efforts, leading to repeat business.
Collected payment for food and drinks served, balanced cash receipts, and maintained accurate cash drawer.
Answered customers' questions, recommended items, and recorded order information.
Legal Intern
Legal Services of Eastern Missouri
05.2025 - 08.2025
Attended court hearings, developing a deeper understanding of trial procedures and advocacy strategies.
Managed case files efficiently, ensuring easy accessibility for attorneys when needed.
Reviewed legal information and proofed documentation for errors.
Sorted legal documents, filing, and case materials in clear, orderly systems.
Collaborated with fellow interns on group projects, fostering a positive team environment and enhancing productivity.
Attended depositions and court proceedings and prepared summaries on cases.
Shadowed experienced lawyers during client meetings, gaining valuable insight into attorney-client relationships and effective communication techniques.
Maintained strict confidentiality with sensitive information related to client matters, preserving trust between the firm and its clients.
Engaged in community outreach programs, representing the firm at public events and increasing community awareness of legal rights and resources.
Contacted clients to schedule appointments and discuss the progress of cases.
Head Swim Team Coach
Royal Acres Wavemakers Swim Team
05.2022 - 07.2025
Maintained accurate records of athlete attendance, progress reports, and meet results for future reference.
Ensured compliance with governing body regulations regarding safety protocols, meet requirements, and athlete eligibility criteria.
Facilitated goal-setting discussions with athletes to encourage personal growth and commitment to success.
Increased athlete retention through fostering a positive and supportive team environment.
Enhanced swim team performance by implementing effective training programs and drills.
Provided mentorship to assistant coaches, fostering professional development within the coaching staff.
Cultivated strong relationships with local swimming community stakeholders to enhance program visibility and support network.
Developed individualized training plans for each swimmer, resulting in improved personal best times.
Adapted teaching techniques to different learning styles.
Communicated clearly and positively with parents to ensure expectations were met and exceeded.
Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
Implemented proper safety protocols and emergency response plans.
Promoted proper stretching, warmups, and conditioning exercises to prevent sports injuries.
Facilitated team building activities and workshops to improve communication, collaboration, and productivity.