Summary
Overview
Work History
Education
Skills
Leadership Experience
Extracurricular Activities
Hobbies and Interests
Certification
Timeline
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Grace Feng

San Jose,CA

Summary

Accomplished Information Security Investigator with expertise in strengthening security postures within multiple sectors. Leverage deep expertise in implementing and enforcing robust security policies and procedures to protect organizational assets and data. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Security Analyst position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Global Investigation

Google
11.2021 - 04.2024
  • Effectively worked and closed over 250 information security, insider incident, leak, access abuse, and physical security cases ranging from highest priority and severity to lowest priority and severity with regards to company policy violations.
  • Efficiently reviewed details of each case, gathered pertinent facts regarding allegations, worked with relevant stakeholders, interviewed subjects, assessed credibility of statements provided, and delivered recommended remediation when necessary
  • Assisted in vendor case escalations, worked with vendor HR and conducted interviews to gather facts of case allegations
  • Provided expert guidance on regulatory compliance matters, ensuring adherence to relevant laws and regulations.
  • Co-developed targeted training program presentation for newly hired investigators, improving their understanding of specific functions of Global Investigations, stakeholders, utilized tools, and cross-functional partners.
  • Summarized all key information regarding investigation into detailed case report system.

Global Investigations, Bungee Role

Google
09.2020 - 11.2021
  • Successfully transitioned into short-term assignment (Bungee) during COVID and contributed knowledge and skills to assist with investigations.
  • Effectively worked and closed 153 cases ranging from mid-priority to low priority exfiltration cases.
  • Showed interest in moving beyond exfiltration cases and began training to work on drive abuse access cases and leak cases.
  • Effectively interviewed all parties involved to acquire facts necessary to answer pertinent questions relating to exfiltration case, and to appropriately document details of interviews to communicate case findings with stakeholders
  • Effectively documented case details in case management system to capture details of what and why incident occurred, what actions were taken, if case was substantiated, and final remediation.
  • First person on Bungee to present high priority and severity case to committee comprised of senior advisors that recommended final remediation.

Board Certified Massage Therapist

Google
10.2015 - 11.2021
  • Highly regarded therapist that consistently scores over 4.84 by clients in post-service surveys
  • Created Google's first "Prenatal Massage Slide Deck", an easy-to-follow guide for staying healthy and flexible during pregnancy.
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
  • Addressed specific client concerns through targeted therapeutic massage interventions.
  • Advised clients on areas such as posture, at-home exercises and stretches.

Certified Massage Therapist

Plus One, an Optum Company
05.2008 - 12.2015
  • Performed massages at Cisco, Facebook, KLA-Tencor, and Yahoo! campuses incorporating various modalities to release tension areas in clients
  • Demonstrated and encouraged use of self-care techniques to help clients maintain proper posture and alignment to avoid re-tightening of relaxed muscles after therapeutic massage session.

Purchasing Manager and Account Manager

US, Inc.
10.1991 - 08.2006
  • Assisted with general administrative duties and coordinated and managed projects and initiatives for company, resulting in 20% increase in productivity
  • Constructed comprehensive spreadsheets and documents and assisted in creating company website
  • Effectively sourced suppliers, built relationships, and negotiated price and quantities from manufacturers to keep costs low.
  • Provided support to customer service for technical assistance.
  • Monitored inventory levels and avoided shortages with timely replenishment of stock.
  • Progressed through various administrative, purchasing, and accounting roles.

Education

ASSOCIATES DEGREE - Paralegal Studies

Phillip Condie Junior College
Campbell, CA
05.1993

BACHELOR OF ARTS - Political Science and Oriental Studies

University of Arizona
Tucson, AZ
12.1990

Skills

  • Microsoft Office and Google Workspace
  • Analytical and Problem Solving
  • Risk Assessment
  • Interviewing
  • Network Security
  • Strong Work Ethic
  • Information Security
  • Security Frameworks
  • Investigations
  • Cross-functional Leadership
  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Flexible and Adaptable
  • Critical Thinking
  • Problem Resolution

Leadership Experience

Founder and Global Lead of an Employee Resource Group - 08/2023 to 04/2024

  • Effectively created the framework and proposed to upper management on how an Asian resource group would benefit and support the Asian community and those that identified as Asians.
  • Recruited Executive Sponsors and volunteers from REWS and Global Security to lead different pillars within the group. Pillars included Professional Development, Mentorship, Events, and Community.
  • Successfully started the foundation of the group by bringing together individuals with common interests to build a stronger community, provide support, and navigate a work / life balance.


Massage Store Lead - 02/2018 to 09/2023

  • Provide Massage Therapist Field Techs (MTFS) assigned to oversee the massage rooms access to supplies without delay and anticipate future needs to ensure inventory remains at an optimal level.
  • Collaborated with supervisors and team members to discuss ordering procedures and stockroom setup. Responsibilities included monthly inventory and order placement when necessary, and providing support to supervisors and therapists as needed.
  • Efficiently systematized Massage Stores in two Mountain View locations. Due to positive responses from massage therapists and supervisors on the efficiency of the Massage Stores, assisted in establishing new stores at hybrid locations in Sunnyvale by organizing, labeling, and completing inventory in a thorough, accurate and timely manner.

Extracurricular Activities

Quarterly DEIB newsletter Contributor - 03/2022 to 04/2024, 

  • Provided a resource that helped employees identify ways to integrate DEIB into their work, drawing from a culture of belonging and inclusion created by all employees.,
  • Dedicated time each quarter to curate content in the space of learning and development, community engagement, and cultural highlights.,
  • Successfully created a meaningful and impactful newsletter by providing resources and insights into multiple cultures and sharing differences of what each culture has to offer and how they are represented.


Organized post-event for a Massage Therapist summit - 09/2017 to 10/2017 

  • Organize a post-summit team building event for 52 peers in a relaxed atmosphere following a week-long summit.
  • Cross-team collaboration with Google's food team, facilities, and outside vendors to procure entertainment, food and beverages to deliver a memorable and impactful event.
  • High turnout that provided massage therapists and supervisors, from various locations throughout the United States, the opportunity to connect and enjoy quality interaction, one on one and as a team.
  • Stayed within budget.


Organized educational seminar for Google employees interested in learning about self-care - 08/2016 to 08/2019 

  • Educate Google employees on Myofascial Release techniques to release tension and stress due to poor posture and improper body alignment as a result of working on the computer.
  • Coordinated date, time, and location in close proximity to Google's Mountain View campus with John Barnes, the leading authority on Myofascial Release.
  • Eleven Google employees attended the seminar from 8/16/2020 - 8/19/2020, and learned techniques on how to use gentle pressure and timed holds to soften tight areas.

Hobbies and Interests

  • Information Security
  • Event Planning
  • Volunteering
  • Continued Education
  • Outdoor Activities

Certification

CERTIFICATE: Google Cybersecurity Professional 05/2023 to 05/2024

Coursera, Online Courses

  • Foundations of Cybersecurity
  • Play it Safe: Manage Security Risks
  • Connect and Protect: Networks and Network Security
  • Tools of Trade: Linux and SQL
  • Assets, Threats, and Vulnerabilities
  • Sound the Alarm: Detection and Response
  • Automate Cybersecurity Tasks with Python
  • Put it to Work: Cybersecurity Jobs


CERTIFICATE: Google AI Essentials 04/2024 to 04/2024

Coursera, Online Courses


CERTIFICATE : Massage Therapist and Health Educator 10/2006 to 08/2007

National Holistic Institute, San Jose, CA

Timeline

Global Investigation

Google
11.2021 - 04.2024

Global Investigations, Bungee Role

Google
09.2020 - 11.2021

Board Certified Massage Therapist

Google
10.2015 - 11.2021

Certified Massage Therapist

Plus One, an Optum Company
05.2008 - 12.2015

Purchasing Manager and Account Manager

US, Inc.
10.1991 - 08.2006

ASSOCIATES DEGREE - Paralegal Studies

Phillip Condie Junior College

BACHELOR OF ARTS - Political Science and Oriental Studies

University of Arizona
Grace Feng