Grace Figueroa
Houston,TX
Summary
Dynamic and versatile professional with a proven track record at Uberrito, adept in food preparation and maintaining cleanliness standards. Excelled in enhancing customer satisfaction through meticulous attention to detail and superior time management skills. Demonstrated leadership by streamlining kitchen operations, achieving a high accuracy rate in order execution.
Experienced with preparing and cooking variety of dishes in fast-paced kitchen environment. Utilizes effective time management and multitasking skills to ensure efficient meal preparation. Knowledge of maintaining food safety standards and creating collaborative team atmosphere.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Line Cook
Uberrito
01.2023 - 12.2024
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Verified proper portion sizes to consistently attain high food quality standards.
Dispatch Assistant
Ashley Furniture Home Store Outlet
05.2022 - 03.2023
- Coordinated with warehouse staff to ensure efficient loading of trucks, enabling timely departures for scheduled routes.
- Liaised frequently with customers via phone or email to provide updates on order status or address any concerns they may have had.
- Collaborated with other departments to improve overall logistics performance, streamlining processes across the organization.
- Maintained accurate records of dispatch activities, ensuring timely delivery of goods and services.
- Supported dispatch team in resolving issues promptly, minimizing delays and disruptions in service delivery.
- Enhanced dispatch efficiency by streamlining communication processes between departments.
- Played a key role in improving on-time delivery rates by monitoring driver progress closely throughout their assigned routes.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Answered phone calls and responded to customer emails.
- Assisted in resolving customer complaints and grievances.
- Tracked and monitored vehicle performance and maintenance.
- Monitored and tracked dispatch communication systems.
- Managed customer accounts and invoicing.
- Utilized customer feedback to improve customer service.
- Facilitated communications between customers and field personnel to answer questions or resolve concerns.
Cashier Helper
McDonald's
11.2021 - 04.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Provided friendly service even during stressful situations or periods of high volume without compromising accuracy or efficiency.
- Supported fellow cashiers with additional tasks, contributing to overall team efficiency.
- Maintained cleanliness of the cashier area, promoting a positive store environment for both employees and customers.
- Worked closely with other departments to locate items or assist customers as needed.
- Collaborated with other team members on special projects such as store displays or inventory counts when needed.
- Assisted customers with bagging groceries, leading to a more efficient and pleasant shopping experience.
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
- Met customer needs through polite, friendly and attentive service.
- Packed customer orders into boxes and bags, transferring to shopping cart.
Education
GED -
N/a
N/a06-2025
Skills
- Time management
- Attention to detail
- Highly motivated
- Cleaning and organization
- Professional attitude
- Customer service
- Food preparation
- Cleanliness standards
- Server communication
- Meat cutting
- Stock rotation
- Food rotation
- Ingredient stocking
- Stock making
- Dish preparation
- Workstation cleanliness
- Prep work
- Frying
- Prioritization and organization
- Leadership and decision making
Certification
- ServSafe Food Handler's Certification
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Line Cook
Uberrito
01.2023 - 12.2024
Dispatch Assistant
Ashley Furniture Home Store Outlet
05.2022 - 03.2023
Cashier Helper
McDonald's
11.2021 - 04.2022
GED -
N/a
Similar Profiles
Zoe CortesZoe Cortes
Burrito Maker at UberritoBurrito Maker at Uberrito
Kaleb StewartKaleb Stewart
Cook Shift Leader at UberritoCook Shift Leader at Uberrito
William Miller IIWilliam Miller II
Director of Operations, Franchise Business Coordinator, Chef at Mexican Restaurants, Inc, Uberrito Fresh Mex, Stop BreweryDirector of Operations, Franchise Business Coordinator, Chef at Mexican Restaurants, Inc, Uberrito Fresh Mex, Stop Brewery
Mikala JaramilloMikala Jaramillo
Software Engineer - Execute Trading Platform (Web Development) at JP MorganSoftware Engineer - Execute Trading Platform (Web Development) at JP Morgan
Edonya TimmonsEdonya Timmons
Teacher at Bertha Alyce Early Childhood SchoolTeacher at Bertha Alyce Early Childhood School