Grace Fiore
Oswego,IL
Summary
Committed to maintaining cleanliness and organization while ensuring efficient operations and equipment maintenance.
Personable and positive individual with knack for creating welcoming environments and ensuring customer satisfaction. Aiming to enhance customer experience and contribute to thriving workplace. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Boba Barista
UniUni Bubble Tea
Naperville, IL
04.2025 - Current
- Prepared and served various boba tea beverages following standard recipes and quality guidelines.
- Maintained cleanliness and organization of workstations to ensure efficiency during peak hours.
- Assisted customers with menu selections, providing recommendations based on preferences and dietary restrictions.
- Operated cash register, accurately processing transactions and handling cash responsibly.
- Monitored inventory levels, communicating needs to management for timely restocking of supplies.
- Collaborated with team members to maintain a positive work environment and ensure smooth operations.
- Maintained a clean and organized workspace, adhering to strict health and safety standards.
- Contributed to store cleanliness, carrying out routine cleaning tasks as part of daily responsibilities.
- Cleaned counters, machines, utensils, and seating areas daily.
Ticket Seller
Keller's Farmstand
Oswego, IL
09.2023 - 11.2023
- Processed ticket sales efficiently using point-of-sale systems.
- Assisted customers with inquiries and provided detailed event information.
- Maintained accurate cash handling and daily reconciliation of transactions.
- Collaborated with team members to enhance customer service experience.
- Developed knowledge of event details to facilitate informed customer interactions.
- Handled cash transactions securely while maintaining an accurate record of all financial activities within the box office.
- Adapted quickly to changes in event schedules or ticket availability, ensuring that customers received accurate and up-to-date information at all times.
- Collaborated with team members to manage customer flow during peak times effectively.
- Ensured compliance with all applicable regulations governing ticket sales, refunds, and exchanges.
Cashier
TCBY Frozen Yogurt
Oswego, IL
07.2022 - 10.2022
- Processed customer transactions efficiently, ensuring accurate cash handling and change distribution.
- Maintained cleanliness and organization in checkout area, enhancing overall customer experience.
- Assisted customers with product inquiries, providing knowledgeable support to improve satisfaction.
- Collaborated with team members to streamline checkout procedures, reducing wait times for customers.
- Managed inventory levels at point of sale by monitoring stock and reporting discrepancies promptly.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Bachelor of Science - Psychology
Grand Valley State University
Allendale, MI05-2028
Skills
- Strong work ethic
- Cleanliness and organization
- Adaptability in Fast-paced environments
- Continuous learning mindset
- Positive attitude display
- Conflict resolution
- Equipment maintenance
- Drink preparation expertise
- Order accuracy assurance
- Cash handling proficiency
Timeline
Boba Barista
UniUni Bubble Tea
04.2025 - Current
Ticket Seller
Keller's Farmstand
09.2023 - 11.2023
Cashier
TCBY Frozen Yogurt
07.2022 - 10.2022
Bachelor of Science - Psychology
Grand Valley State University