GRACE FLANNERY
S. Charleston,OH
Summary
Agile and adaptable team contributor and leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and all patient care requirements. Forward-thinking and creative with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Care Coordinator
PrescribeFIT
06.2025 - Current
- Supportive and strong coaching engagement with patients for optimal health and lifestyle benefits. Remote but impactful patient care with leading knowledge in MSK, body processes and diet/exercise.
- Monitored progress of patients, adjusting care strategies as needed for optimal results.
- Utilized electronic health record systems to document patient interactions and care updates accurately.
- Implemented feedback mechanisms to improve patient satisfaction and engagement in the program.
- Built strong relationships with clients to deliver emotional support and companionship.
ED/Float PCT
Springfield Regional Medical Center- Emergency Room
01.2025 - 2025
- Supported nursing staff with daily tasks, enhancing overall workflow efficiency in patient care.
- Documented patient information accurately, maintaining compliance with healthcare regulations and protocols.
- Trained new staff on best practices for patient handling and safety procedures, improving team performance.
- Led initiatives to enhance infection control measures, resulting in improved patient outcomes and safety standards.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
Clinical and Surgical Team Lead
OhioDERM
01.2022 - 01.2024
- Resolved office conflicts with empathy and understanding. Facilitated multiple appointments, drug representative meetings along with structured communication between various providers. Oversaw and aided in any daily operations with the team. Leading attitude for an upbeat and healthy work environment for others.
- Developed training materials for staff, ensuring adherence to regulatory requirements and operational excellence.
- Conducted performance reviews, providing constructive feedback to foster professional growth among team members.
- Fostered staff development and competency through supervision, coaching, trainings and team meetings.
Nursing Assistant
Villa Springfield Rehabilitation and Healthcare Center
01.2018 - 01.2022
- Monitored vital signs, ensuring accurate documentation and timely reporting to nursing staff.
- Assisted patients with daily living activities, enhancing comfort and well-being.
- Collaborated with healthcare team to develop individualized care plans for residents.
- Trained new staff on patient care protocols, improving team efficiency and service quality.
- Administered medications as directed, adhering to safety guidelines and legal regulations.
- Implemented infection control practices, contributing to a safer environment for residents.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
Education
Certification - Medical Assisting
Career Technology Center
01.2022
High School Diploma -
Southeastern Highschool
01.2020
No Degree - Nursing
Wittenberg Univeristy
SpringfieldSkills
- Innovation and Creativity
- Reliability
- Proficient communication
- Adaptability and flexibility
- Corrective action planning
- Team collaboration
- Active listening
- Task delegation
- Goal setting
- Relationship building
Certification
- CPCT/A - Patient Care Technician/Assistant
- CCMA - Certified Clinical Medical Assistant
- CPR Certified
- BLS
- NHA Certified Health Coach
Timeline
Care Coordinator
PrescribeFIT
06.2025 - Current
ED/Float PCT
Springfield Regional Medical Center- Emergency Room
01.2025 - 2025
Clinical and Surgical Team Lead
OhioDERM
01.2022 - 01.2024
Nursing Assistant
Villa Springfield Rehabilitation and Healthcare Center
01.2018 - 01.2022
Certification - Medical Assisting
Career Technology Center
High School Diploma -
Southeastern Highschool
No Degree - Nursing
Wittenberg Univeristy