Summary
Overview
Work History
Education
Skills
Awards
Timeline

Grace Forrester

Warwick,RI

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Group Tour/Outreach Coord. of Ambassador Program

Rhode Island College
04.2024 - Current
  • Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
  • Greeted customers and clients to create welcoming atmosphere.
  • Assisted team with operational policies and procedures to drive services.
  • Built relationships with key stakeholders, fostering collaboration and understanding between organization and community.
  • Served as organization ambassador at various charity events, promoting mission and values.
  • Resolved conflicts between staff members and community members in diplomatic manner.
  • Developed and maintained extensive network of community contacts, resulting in increased visibility.

Admissions Ambassador

Rhode Island College
10.2022 - Current
  • Built strong relationships with prospective students, addressing concerns and answering questions to facilitate informed decisions.
  • Managed sensitive personal information with utmost confidentiality while adhering to all applicable laws and regulations.
  • Collaborated with admissions team to develop targeted outreach strategies, resulting in increased applicant pool diversity.
  • Mentored newly hired Admissions Ambassadors, sharing best practices and offering guidance on navigating complex situations.

Student Assistant Director of Ambassador Program

Rhode Island College
04.2023 - 04.2024
  • Greeted incoming office visitors, answered questions, and directed individuals to office locations.
  • Enhanced office efficiency by organizing and maintaining files, records, and resources.
  • Supported administrative staff with data entry tasks, ensuring accuracy in record-keeping systems.
  • Assisted with event planning and coordination to keep events successful and provide positive experiences for attendees.
  • Collaborated with team members on event planning and execution, resulting in successful campus events and activities.
  • Completed special projects assigned by supervisors within specified deadlines while balancing regular duties effectively.
  • Performed data entry and database management to accurately record information and protect data from unauthorized access.
  • Provided excellent customer service to students and staff at the front desk, addressing inquiries and concerns promptly.

Service Clerk/Service Center Clerk

Shaw's
07.2020 - 11.2022
  • Help customers at the service desk with bills, lottery, rainchecks, refunds, etc
  • I am able to run the front end on my own without assistance from other managers
  • Demonstrated adaptability by assisting in various roles as needed during particularly busy or understaffed shifts.
  • Enhanced customer satisfaction by providing efficient and courteous service in a timely manner.
  • Managed cash register efficiently, maintaining accuracy in all financial transactions throughout each shift.
  • Maintained and organized service reception area and checkout counters.

Education

Bachelor of Science - Nursing

Rhode Island College
12-2026
  • Dean's List Fall 2023
  • RIC EEP Scholarship Recipient
  • Anchor Award Scholarship Recipient
  • 3.18 GPA
  • Hope Scholar

High School Diploma -

Pilgrim High School
06.2022
  • RIC EEP Scholarship Recipient
  • Completed AP course in Physics, U.S. History, and Calculus
  • Completed EEP course in Chemistry 2
  • 3.68 GPA
  • National Honor Society Member
  • Extracurricular Activities: Unified Volleyball, Unified Basketball, Track & Field, Best Buddies Club President
  • Honor Roll Spring and Fall semesters 2018-2022
  • Relevant Coursework: Lifesaver Pathway (first aid, CPR, wilderness survival certifications)

Skills

  • First Aid/CPR certified
  • Wilderness First Aid Certified
  • FAST (First Aid for Severe Trauma) Certified
  • Customer Engagement
  • Team Management
  • Event Coordination
  • Problem-Solving
  • Customer Service
  • Critical Thinking
  • Data Entry

Awards

  • First Aid/CPR certified
  • Wilderness First Aid Certified
  • FAST (First Aid for Severe Trauma) Certified
  • National Honors Society
  • Foreign Language Honor Society

Timeline

Group Tour/Outreach Coord. of Ambassador Program - Rhode Island College
04.2024 - Current
Student Assistant Director of Ambassador Program - Rhode Island College
04.2023 - 04.2024
Admissions Ambassador - Rhode Island College
10.2022 - Current
Service Clerk/Service Center Clerk - Shaw's
07.2020 - 11.2022
Pilgrim High School - High School Diploma,
Rhode Island College - Bachelor of Science, Nursing

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Grace Forrester