Grace Fox
Oxford,MS
Summary
I am a versatile and results-driven professional with a comprehensive background in office management and client service coordination. In my role as an office manager, I consistently demonstrate expertise in optimizing administrative processes, refining scheduling systems, and cultivating a positive work environment. Concurrently, my experience as a service coordinator in financial advisory roles has honed my organizational skills, customer-centric approach, and proven ability to manage financial transactions while ensuring regulatory compliance. I am renowned for exceptional interpersonal and communication skills, adept multitasking, and an unwavering commitment to delivering high-quality service in fast-paced settings. With a keen eye for detail, I am enthusiastic about leveraging this diverse skill set to contribute operational excellence and client-focused solutions in a dynamic professional environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Office Manager
Creative Touch Day Spa
05.2020 - 12.2023
- Assisted with office operations including managing financial statements and organizing the office inventory
- Executed administrative functions by communicating with clients and managed scheduling software
- Managed client profiles and transitioned to an improved program.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Maintained computer and physical filing systems.
Client Service Coordinator
Ameriprise Financial
05.2019 - 08.2023
- Demonstrated proficiency in verbal and technological communication, preparing needed documentation, and interacting with clients and staff
- Implemented transition from primarily paper records to electronic records
- Created and managed materials such as physical files, tracking spreadsheets, and reports.
Education
Bachelor of Business Administration - General Business
The University of Mississippi
University, MSSkills
- Financial Reporting
- Computer Proficiency
- Collecting and analysis
- Workflow Management
- Project Oversight
- Appointment Scheduling
- Customer Support
Accomplishments
Chancellor's Honor Roll, Dean's Honor Roll
activities
- Math Tutor
- ServSafe Certified (Cooking)
- Travel
- Volunteer and Community Involvement
References
- Ms. Traci Watson, Creative Touch Owner, Creative Touch Day Spa and Salon, 2613 Traceland Drive, Tupelo, MS, 38801, 662-231-4390, creativetouchtupelo@gmail.com
- Ms. Callie Anglin, Educator, Professional Development and Lifelong Learning, P.O. Box 1848, Oxford, MS, 38655, 662-915-7158, cweverett@olemiss.edu
- Ms. Lauren Norman, Financial Advisor, Ameriprise Financial, Gloster Creek Village Suite BC-11, Tupelo, MS, 38801, (662)-840-7400, lauren.b.norman-fox@ampf.com
Certification
Serv Safe Certified
Timeline
Office Manager
Creative Touch Day Spa
05.2020 - 12.2023
Client Service Coordinator
Ameriprise Financial
05.2019 - 08.2023
Bachelor of Business Administration - General Business
The University of Mississippi
Serv Safe Certified
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