Grace Fylan
Beaverton,OR
Summary
Dynamic, goal-oriented professional committed to contributing to a collaborative team environment. Recognized for adaptability, positivity, and a strong dedication to continuous learning, consistently driving exceptional results. Proven ability to thrive in fast-paced settings while maintaining focus on objectives and fostering teamwork. Passionate about leveraging skills to enhance organizational success and achieve shared goals.
Overview
7
7
years of professional experience
Work History
Supervisor
Columbia Sportswear
Portland, OR
08.2024 - Current
- Researched product benefits and analyzed consumer behavior patterns to identify opportunities that increased sales.
- Collaborated with management to hire and train seasonal staff, ensuring adequate coverage during high-volume periods.
- Led and coached associate-level staff to strengthen product knowledge, improve team coordination, and deliver consistently high-quality customer experiences.
- Oversaw departmental operations, collaborated with leadership on action plans, and ensured compliance with company policies and procedures.
- Modeled company values and promoted a positive, team-oriented work environment through professional conduct and leadership.
- Championed teamwork and professionalism, consistently aligning actions with Columbia Sportswear Company’s mission and values.
Specialist I
Columbia Sportswear
Portland, OR
01.2024 - 08.2024
- Led team motivation sessions and multitasked across departments
- The ability to multitask by managing multiple tasks between different departments
Team Member
Redtail Golf Center
Tigard, OR
04.2022 - 09.2022
- Handled transactions, ensured guest satisfaction, and provided shift support
Team Member
ULTA Beauty
Beaverton, OR
05.2022 - 08.2022
- Promoted products, supported corporate initiatives, and resolved issues
Team Lead
Paris Baguette
Beaverton, OR
12.2021 - 04.2022
- Supervised team tasks, resolved customer issues, and handled nightly financials
Team Lead
Chick-fil-A
Beaverton, OR
07.2021 - 11.2021
- Directed tasks, trained new employees, and managed daily revenue
Team Member/Trainer
Chick-fil-A
Beaverton, OR
06.2019 - 07.2021
- Delivered customer service, supported managers, and filled shifts as needed
Education
Business Administration & Communications/PR
University of Oregon
Eugene, OR03-2026
Business Administration
Portland Community College
Portland, OR04-2022
Skills
- MS Office, Final Cut Pro, PowerBI, Excel
- Leadership & team building
- Customer service & communication
- Problem-solving & multitasking
- Cross-team communication and cooperation to achieve shared goals
- Staff development
- Public speaking
- Task delegation
- Team leadership
- Hiring and training
- Team development
Websites
Timeline
Supervisor
Columbia Sportswear
08.2024 - Current
Specialist I
Columbia Sportswear
01.2024 - 08.2024
Team Member
ULTA Beauty
05.2022 - 08.2022
Team Member
Redtail Golf Center
04.2022 - 09.2022
Team Lead
Paris Baguette
12.2021 - 04.2022
Team Lead
Chick-fil-A
07.2021 - 11.2021
Team Member/Trainer
Chick-fil-A
06.2019 - 07.2021
Business Administration & Communications/PR
University of Oregon
Business Administration
Portland Community College