Summary
Overview
Work History
Education
Skills
Timeline
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Grace Gardner

Mountain View

Summary

As a dedicated employee and volunteer, I have had the privilege of providing valuable support to educational and professional institutions in the completion of their daily tasks and requirements. My unwavering motivation, approachable demeanor, and eagerness to assist have consistently garnered positive feedback from customers, and I take great pride in this achievement. My commitment to driving measurable impact in all areas of my work is a core value that drives my dedication to high-quality and effective service delivery.

Overview

20
20
years of professional experience

Work History

Receptionist

Yukio Okutsu State Veterans Home
07.2024 - Current
  • - Greet and assist visitors, ensuring a welcoming atmosphere.
  • - Manage multi-line phone system, directing calls to appropriate departments.
  • - Maintain appointment schedules and manage calendars for staff.
  • - Handle incoming and outgoing correspondence, including emails and packages.
  • - Perform administrative tasks such as typing, filing, ancillary input, payroll, distribution of mail, accounts payable, and personnel files.

Office Manager

St. Mary's Parish
08.2023 - 06.2024
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Managed all incoming calls, emails, and church donations per day.

Housekeeper

Carter House Inns & Restaurant 301
09.2022 - 03.2023
  • Worked on cleaning team to service hotels
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition
  • Adhered to professional house cleaning checklist
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable
  • Disposed of trash and recyclables each day to avoid waste buildup
  • Verified cleanliness and organization of storage areas and carts
  • Restocked room supplies such as facial tissues for personal touch with every job.

Gymnastic Coach/Ass. Event Planner

West Bank Gymnastics
10.2010 - 06.2014
  • Coordinated with participating vendors during event planning
  • Developed lesson plans and routines for individual students to meet personal goals and abilities
  • Implemented exercise programs and training strategies to bolster individual and team performance
  • Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement
  • Demonstrated steadfast adherence to safety standards
  • Established working relationships with clients by organizing various events
  • Supervised 10 helpers and co-workers
  • Corresponded with clients to answer questions and resolve issues.

Cashier

Walmart
08.2005 - 06.2006
  • Answered questions about store policies and addressed customer concerns
  • Helped customers complete purchases, locate items and join reward programs
  • Addressed customer needs and made product recommendations to increase sales
  • Stocked, tagged and displayed merchandise as required
  • Collected and authorized payments of guests
  • Worked flexible schedule and extra shifts to meet business needs
  • Tallied cash drawer at beginning and end of each work shift
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels
  • Processed customer refunds and exchanges according to established guidelines
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

Education

No Degree - Medical Assisting

Held College
Honolulu, HI

GED - Testing

06.2005

Skills

  • Teaching
  • Lesson Planning
  • Teamwork
  • Sorting
  • Strong Organizational Skills
  • Cash Register Operation
  • Appointment Setting
  • Customer Service
  • Administrative Support
  • Data inputting
  • Payroll Administration
  • Documentation and control

Timeline

Receptionist

Yukio Okutsu State Veterans Home
07.2024 - Current

Office Manager

St. Mary's Parish
08.2023 - 06.2024

Housekeeper

Carter House Inns & Restaurant 301
09.2022 - 03.2023

Gymnastic Coach/Ass. Event Planner

West Bank Gymnastics
10.2010 - 06.2014

Cashier

Walmart
08.2005 - 06.2006

GED - Testing

No Degree - Medical Assisting

Held College

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Grace Gardner