Grace Gaynor
Deer Park,IL
Summary
Dedicated server with exceptional customer service skills, known for enhancing guest experiences in high-volume dining environments. Proven ability to multitask and maintain service quality while fostering strong relationships with customers. Full time student at Harper College with very flexible schedule that allows for multiple shifts per week.
Overview
3
3
years of professional experience
Work History
Bussing/Pantry
Region Restaurant
Barrington, IL
10.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Collaborated with kitchen staff to coordinate timely dessert service during peak hours.
- Received numerous compliments from customers for exceptional presentation and taste of desserts.
- Maintained cleanliness and organization of dining areas, ensuring positive guest experiences.
- Assisted servers by delivering food and beverages promptly during busy service periods.
Server
Beelow's Steakhouse
Lake Zurich
02.2025 - Current
- Delivered exceptional customer service by promptly addressing guest inquiries and requests.
- Collaborated with kitchen staff to ensure timely food preparation and accurate order delivery.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Managed multiple tables simultaneously while upholding high service standards during peak hours.
- Developed strong relationships with regular patrons, fostering a welcoming atmosphere at the restaurant.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Hostess
Region Restaurant
Barrington, IL
08.2024 - Current
- Greeted and seated guests, ensuring positive first impressions and efficient flow of service.
- Managed reservation system to optimize table turnover and guest satisfaction.
- Coordinated with servers and kitchen staff to streamline communication during peak hours.
- Trained new host staff on best practices for guest interactions and operational procedures.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Hostess
Beelow's Steakhouse
Lake Zurich, IL
11.2022 - Current
- Handled guest inquiries and complaints promptly, enhancing overall dining experience.
- Assisted in maintaining cleanliness and organization of front-of-house areas to meet health standards.
- Monitored waitlist status, providing timely updates to guests about seating availability.
- Implemented feedback collection methods to improve service quality and customer engagement.
Education
Bachelor of Science - Psychology
William Rainey Harper College
Palatine, IL05-2029
High School Diploma -
Stevenson High School
Lincolnshire, IL05-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- High volume dining
- Table bussing
- Suggestive selling
Timeline
Bussing/Pantry
Region Restaurant
10.2025 - Current
Server
Beelow's Steakhouse
02.2025 - Current
Hostess
Region Restaurant
08.2024 - Current
Hostess
Beelow's Steakhouse
11.2022 - Current
Bachelor of Science - Psychology
William Rainey Harper College
High School Diploma -
Stevenson High School