Versatile Executive Director focused on promoting the mission and increasing the effectiveness of key programs. Passionate about managing and overseeing the implementation of the company's daily operations. Quick and firm decision-maker possessing first-rate communication and organizational skills. Recognized for successfully collaborating with management to develop work plans, financials, and strategies.
Overview
9
9
years of professional experience
Work History
Executive Director
Urban Lotus Project
10.2021 - 12.2022
Led nonprofit organization's strategic planning and day-to-day operations focused on mindfulness and yoga programs for youth in under-resourced communities.
Developed, perfected, implemented, and gathered data on The Lotus Method, an evidence-based practice that taught trauma-informed yoga and meditation to youth in schools, community centers, detention centers, and other settings increasing our outreach by 596%.
Built and maintained relationships with funders, donors, and other external stakeholders to secure funding and support for the organization's mission.
Managed team of 45 staff and volunteers, providing direction, guidance, and support to ensure organizational success.
Oversaw the organization's finances, including budgeting, grant writing, forecasting, and reporting.
Developed, managed, and implemented student outcomes measurements and teacher performance assessments.
Regularly reported findings to the State of Nevada and AMCHP to obtain evidence-based practice status.
Oversaw a replication project of our method in Nashville Tennessee, helping lead to our evidence-based recognition and expanding our reach to over 5000 students in Nashville.
Worked closely with organizational leadership and board of directors to guide operational strategy.
Represented the organization to the local public by giving presentations and speeches and participating in community events.
Advocated for organization and company mission to raise awareness and support.
Created promotional materials and provided insightful information to social media, websites, and print media to educate the public leading to a 36.8% increase in website and community engagement.
Founded performance- and merit-based evaluation system to assess teacher and staff performance.
Directed technological improvements, reducing waste and business bottlenecks.
Built strong relationships with industry professionals and influencers.
Devised marketing plans using digital strategies, print advertising, and word-of-mouth tactics.
Boosted brand awareness with target customer demographics with social, print, and email campaigns.
Planned and executed internal and external marketing events.
Provided customer service to employees regarding payroll inquiries and issues.
Resolved payroll discrepancies quickly and successfully.
Led and directed work of 13 HR team members and handled hiring, training, and termination.
Researched and analyzed human resources trends and best practices and drove corporate policy changes to optimize business performance.
Reviewed complaints and claims from workplaces about civil rights, determined validity and helped build satisfactory resolutions.
Interviewed persons involved in equal opportunity complaints to verify case information.
Collaborated with various agencies and workplaces to extend workplace understanding and enhance compliance.
Planned workshops to help workplaces remain complaint-free and support diverse employees.
Business Owner/Operator
La Belle Peau A Skin & Bridal Bar
04.2015 - 11.2021
Oversaw end-to-end business processes to maintain proficiency and profitability.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Founded and managed a successful small business focused on providing high-quality skin care and bridal services throughout Nevada and Northern California.
Developed and managed the day-to-day operations of a skincare and bridal business, ensuring high-quality service and customer satisfaction.
Oversaw all aspects of the business, including marketing, sales, and staff management.
Maintained relationships with vendors, clients, and partners to ensure business growth and profitability.
Implemented strategies for business growth, including the expansion of service offerings and the launch of new products.
Successful at team building, hiring, and management for the company.
Monitored online presence of company's brand to engage with users and strengthen customer relationships.
Increased customer engagement through social media.
Developed and managed content calendars for each platform to establish timely and relevant posts.
Created and managed social media campaigns to increase brand engagement.
Devised content strategy to effectively engage target audiences.
Engaged with consumers using education, passion and authenticity.
Maintained social media accounts by keeping content engaging, fresh, educational and entertaining.
Posted testimonials, promotional content and consumer experiences to social media platforms to garner comments and likes.
Built relationships with other brand ambassadors and influencers to assist in social media strategy.
Monitored and built social media following by maintaining solid online presence via community engagement.
Captured daily events in and around Reno and Lake Tahoe using compelling eye-catching imagery and video content.
Live streamed dialogue and events on Facebook, Twitter and Instagram to optimize interaction and engagement levels.
Executive Assistant
Bronze De Beaut
05.2016 - 08.2019
Handled confidential and sensitive information with discretion and tact.
Managed executive calendars, scheduling meetings and appointments, and coordinating travel arrangements to optimize time.
Organized and coordinated conferences and monthly meetings.
Processed travel expenses and reimbursements for the executive team and senior management group.
Managed the Executive's calendar, travel arrangements, and expenses.
Coordinated internal and external meetings, prepared materials, and took meeting minutes.
Managed incoming communications, drafted and edited correspondence, and maintained records.
Conducted research and analysis on various topics, including industry trends, competitors, and potential partners.
Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
Used QuickBooks to produce monthly invoices, reports, and other deliverables.
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Facilitated training and onboarding for incoming office staff.
Professional Makeup Artist
MAC Cosmetics
02.2014 - 06.2016
MAC AIDS fund store representative. Led store in annual fundraisers and worked closely with the MAC AIDS fund to raise awareness within our community.
Professionally applied makeup to clients for proms, weddings, and special occasions.
Applied makeup in accordance with clothing style.
Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetic services to every client.
Maintained full stock of inventory and properly sanitized makeup tools to avoid the spread of infection.
Conducted makeup classes to help students gain in-depth knowledge of various products and uses.
Conducted consultations to understand the client's desired outcome and assessed skin type and face structure.
Scheduled onsite and offsite makeup appointments for clientele.
Demonstrated and explained the use of different beauty products to educate customers.
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Taught master classes to inspire potential makeup artists or help people expand their knowledge and skills.
Answered phone calls and emails to schedule client appointments.
Used social media platforms to promote salons and services.
Developed a loyal following of clients by providing high-quality services.
Styled hair, makeup, and nails for customers for special events and occasions.
Increased revenue through effective customer service and inventory management.
Provided pre- and post-service consultations to accurately assess clients' needs.
Attended hair shows, classes, and seminars to stay up-to-date on the latest trends.
Engaged in collaborative problem-solving for fundraising and donor development.
Analyzed [Type] activities to monitor progress and reach goals.
Planned, organized and directed philanthropic fundraising initiatives.
Designed and implemented fundraising strategies and techniques to engage donors and close pledges and gifts.
Education
Aesthetician Licence - Master Aesthetician
Marinello School of Beauty - Reno
Reno, NV
04.2014
Bachelor of Science - Political Science
University of Nevada - Reno
Reno
12.2012
High School Diploma -
Arbor View High School
Las Vegas, NV
06.2009
Skills
Leadership and People Development
Balanced Work Ethic
Leadership Development
Project Management
Fundraising Campaigns
Systems Thinker
Employee Motivation and Performance
Web Design
Social Media Content Creation & Management
Strong commitment to equity, diversity, and inclusion in personal and work life