Grace Gil
Lynnwood
Summary
Dynamic professional with a strong background in customer service and team training. Recognized for exceptional problem-solving abilities and effective communication skills, I excel in fast-paced environments, ensuring customer satisfaction and operational efficiency. Passionate about fostering collaboration and adaptability within teams to achieve outstanding results.
Overview
7
7
years of professional experience
Work History
Volunteer Barista
Church Cafe
Bothell
09.2024 - Current
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Ground beans for espresso shots according to individual customer specifications.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Stocked shelves with ingredients needed to make coffee drinks.
- Operated cash registers to process customer payments.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
Teacher
Mukilteo School District
Mukilteo
08.2018 - Current
- Built relationships with over 100 students and ensured all students felt attended to with personalized feedback, class discussions, and encouragement
- Built relationships with families and adults in the community
- Leader of my grade level team for 2 years; team managing, leadership, time management, flexibility
Education
Masters - Curriculum and Instruction
Western Governor's University
Kent, WA05.2021
Bachelor of Arts - Education
Western Washington University
Bellingham, WA06.2018
Skills
- Collaborative
- Fast learner
- Adaptable
- Teamwork
- Passionate and personable
- Problem solver
- Customer service
- Time management
- Team training
- Effective communication
- Problem-solving
- Excellent memory
- Team collaboration
- Hospitality and accommodation
Languages
Korean
Professional
Timeline
Volunteer Barista
Church Cafe
09.2024 - Current
Teacher
Mukilteo School District
08.2018 - Current
Masters - Curriculum and Instruction
Western Governor's University
Bachelor of Arts - Education
Western Washington University
Similar Profiles
Anushka IsaacAnushka Isaac
Volunteer at Church CafeVolunteer at Church Cafe
Piper NicholPiper Nichol
Barista at Church CafeBarista at Church Cafe
Audrey LalauAudrey Lalau
Food Service Volunteer at One and All Church CafeFood Service Volunteer at One and All Church Cafe
Fatou CamaraFatou Camara
Merchandise Associate at Macy'sMerchandise Associate at Macy's
Delano CalimlimDelano Calimlim
Real Estate Agent at Team Calimlim Real EstateReal Estate Agent at Team Calimlim Real Estate