Grace Gilhousen
Brunswick,OH
Summary
Proficient in retail and customer service operations, with hands-on experience from inventory management to direct customer interaction. Demonstrated ability to enhance team performance and drive positive customer experiences. Committed to contributing effectively in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Stocking Associate
Walmart
Wooster, Ohio
04.2024 - Current
- Assisting customers
- Stocking, zoning, and rotating product
- Top Stock and overstock management
- Picking, binning, and labeling in back rooms
- Palletizing freight
- Regularly using a pallet jack
- Merchandizing and setting mods
- Cleaning work areas as needed
- Inventory prep experience
Digital Personal Shopper
Walmart
Wooster, US
02.2022 - 04.2024
- Fulfilling customer orders
- Locating merchandise
- Resolving customer issues and concerns
- Promoting products and services
- Locating, preparing, and packaging merchandise
- Ensuring the accuracy of any order prior to pick up
- Making appropriate product substitutions
- Data entry on electronic devices
Assistant Store Manager
Dollar General
Brunswick, US
08.2019 - 02.2022
- Delegating tasks to sales associates
- Unloading truck
- Stock room organization
- Setting and merchandising new product in the store
- Working with vendors on displays
- Helping the store manager with scheduling
- Entry-level office tasks
Sales Associate
Dollar General
Brunswick, US
02.2017 - 08.2019
- Greeting customers
- Cashiering
- Stocking
- Merchandising
- Customer service
- Cleaning
- Operating the register
- Cash handling
- Check and ID verification
- Problem solving
- Multitasking as needed
Customer Service Representative
Pizza Hut
Brunswick, US
10.2015 - 02.2017
- Greeting customers
- Working through any customer complaints
- Operating the register
- Cash handling
- Multitasking as needed
- Cleaning
Education
High School Diploma -
Brunswick High School
Brunswick, OH05-2017
Certificate of Technical Studies - Graphic And Digital Design
Medina County Career Center
Medina, OH05-2017
Some College (No Degree) -
Cuyahoga Community College
Brunswick, OHSkills
- Stock rotation
- Inventory control
- Display assembly
- Signing and pricing
- Customer relationship management
- Team collaboration
- Problem solving
- Detail oriented
- Workplace adaptability
- Organization and time management
Personal Information
Authorized To Work: US
Accomplishments
- Employee of the Month for Stocking 1 - Dec. 2024
Timeline
Stocking Associate
Walmart
04.2024 - Current
Digital Personal Shopper
Walmart
02.2022 - 04.2024
Assistant Store Manager
Dollar General
08.2019 - 02.2022
Sales Associate
Dollar General
02.2017 - 08.2019
Customer Service Representative
Pizza Hut
10.2015 - 02.2017
High School Diploma -
Brunswick High School
Certificate of Technical Studies - Graphic And Digital Design
Medina County Career Center
Some College (No Degree) -
Cuyahoga Community College
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