Grace Girard
Green Bay,WI
Summary
Detail-oriented professional with experience supporting high-volume operations, maintaining accurate records, preparing and proofreading documents, and researching case information. Skilled in managing confidential information, tracking requests and deadlines, resolving information gaps through follow-up, and maintaining organized digital files and billing records. Brings a bachelor's degree, strong written communication, and a collaborative, service-oriented approach well suited to account support, sales coordination, reporting, and retail-partner operations.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Digital Court Reporter
State of Wisconsin
06.2023 - Current
- Captured verbatim digital records of court proceedings, operating approved recording equipment and software to ensure clear, continuous audio coverage of all speakers and on-the-record activity.
- Monitored live proceedings in real time, identifying and resolving audio issues, adjusting microphones, and requesting clarifications or repetitions to maintain an accurate and complete record.
- Logged case information, speakers, timestamps, and key events during hearings and trials, organizing annotations to streamline transcript preparation and enable efficient future record retrieval.
- Coordinated with judges, clerks, attorneys, and interpreters before and during sessions to confirm case details, manage exhibits, and facilitate orderly courtroom operations.
- Followed state and court policies for handling, labeling, and storing digital recordings, safeguarding confidentiality and maintaining chain-of-custody and retention requirements for official court records.
- Prepared Wisconsin Court System formatted transcripts upon request using word processing software. Tracked status of transcript requests and managed high volumes of work to ensure deadlines are met. Proofread prepared transcripts for grammar, spelling, composition, punctuation, and readability.
- Generated and maintained invoices and billing records to ensure timely payment and uphold accurate financial documentation.
Justice Program Associate
Wisconsin Department of Justice
Madison, WI
01.2023 - 06.2023
- Investigated potential firearms disqualifications by collaborating with police departments, district attorneys, and circuit courts to secure required documentation.
- Interpreted and implemented state and federal firearms laws, rules, regulations, and administrative codes to uphold program integrity.
- Conducted firearms eligibility background checks and compiled criminal history information for Carry Conceal Weapon program, ensuring compliance with legal standards.
Office Administrator
Krimson Security & Fingerprinting
Westmont, IL
04.2022 - 10.2022
- Educated and guided customers through completion of state applications for Firearm Owner ID cards and Concealed Carry Licenses, ensuring accuracy and compliance.
- Coordinated preparation and submission of confidential documents, maintaining confidentiality and organization.
- Managed front desk reception and answered client inquiries at Krimson Security & Fingerprinting.
- Scheduled fingerprinting appointments and coordinated daily office calendars.
- Prepared client files and maintained secure records for security services.
Education
Bachelor's degree - Forensic Criminal Investigation, Psychology
Lewis University
Romeoville, IL12-2022
Skills
- Confidential Data Handling
- Proofreading
- Digital File Management
- Microsoft Word
- Microsoft Excel
- Case Management Systems
- Editing
- Invoice processing
- Customer service excellence
- Billing accuracy
- Records management
- Written communication
- Problem resolution
- Time management
- Professional judgment
Personal Information
Work Permit: Authorized to work in the US for any employer
Certification
- AAERT Certified Electronic Transcriber, AAERT Certified Electronic Reporter
Timeline
Digital Court Reporter
State of Wisconsin
06.2023 - Current
Justice Program Associate
Wisconsin Department of Justice
01.2023 - 06.2023
Office Administrator
Krimson Security & Fingerprinting
04.2022 - 10.2022
Bachelor's degree - Forensic Criminal Investigation, Psychology
Lewis University