Summary
Overview
Work History
Education
Skills
Timeline
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Grace Gough

Flower Mound,TX

Summary

Dynamic and results-oriented professional with a proven track record at Jason Driscoll, excelling in customer service and teamwork. Demonstrated ability to enhance team productivity and customer satisfaction through effective communication and safe food handling. Skilled in fostering loyalty and managing high-volume operations, significantly boosting repeat customer rates. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience

Work History

Crew Member

Jason Driscoll
05.2022 - Current
  • Worked front counter, drive-thru and other areas.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Accurately operated cash register to process customer payments.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Took orders, prepared meals, and collected payments.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Completed milkshakes and ice cream desserts for customers.
  • Brewed coffee and tea and changed out drink station syrups.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Stocked shelves to organize aisles in assigned department.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Enhanced team efficiency by consistently preparing workstations before peak hours.
  • Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.
  • Boosted repeat customer rates by providing friendly and engaging service.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.

Education

Bachelor of Science - Christian Studies

Dallas Baptist University
Dallas, TX
05-2028

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Flexible Schedule
  • Safe Food Handling
  • Integrity and Honesty
  • Safety awareness
  • Initiative and Self-Motivation
  • Drive-Thru Operations
  • Food Preparation
  • Store Opening and Closing
  • Hospitality service expertise
  • Valid Driver's License
  • Telephone Etiquette
  • Health Code Compliance

Timeline

Crew Member

Jason Driscoll
05.2022 - Current

Bachelor of Science - Christian Studies

Dallas Baptist University

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Grace Gough