Grace Green
Los Angeles,CA
Summary
Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
4
4
years of professional experience
Work History
Coffee Barista and Cashier
Highly Likely Cafe
06.2022 - Current
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained and operated espresso machines, commercial coffee brewers, coffee pots, and other equipment.
- Maintained regular and consistent attendance and punctuality.
- Brewed and served coffee, tea as well as wine and beer drinks according to company standards.
Plant Specialist/Florist/Sales Associate
The Bouqs, Robertson
01.2022 - 06.2022
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Developed individualized arrangement recommendations based on customers' budget, occasion and preferences.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
- Prepared new flower and greenery shipments by the hundreds for arrangement by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.
- Organized displays and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Hostess/Server/Food Runner
SugarFISH by Sushi Nozawa
05.2021 - 07.2021
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
Coffee Barista and Cashier
Starbucks
08.2019 - 02.2020
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Education
General Studies
Santa Monica Community College
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Palisades Charter High School
Skills
- Enthusiastic and Friendly Personality
- Available Weekends
- Brand Loyalty
- Team Player
- Merchandising and Display
- Sales Goal Attainment
- Customer Buying Habits
- Leadership
- Cash handling knowledge
Timeline
Coffee Barista and Cashier
Highly Likely Cafe
06.2022 - Current
Plant Specialist/Florist/Sales Associate
The Bouqs, Robertson
01.2022 - 06.2022
Hostess/Server/Food Runner
SugarFISH by Sushi Nozawa
05.2021 - 07.2021
Coffee Barista and Cashier
Starbucks
08.2019 - 02.2020
General Studies
Santa Monica Community College
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Palisades Charter High School
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