Grace Gregg
Scottsdale,AZ
Summary
I am highly-driven and motivated, and appreciate working with all sorts of people, solving problems and achieving collaborative results. I enjoy working with a team but can also be successful on my own. Following guidelines and rules is important to me. I like learning new skills, tackling new projects, and accomplishing goals. People say I am reliable, friendly, loyal and smart.
Overview
5
5
years of professional experience
Work History
Customer Service Attendant
Gainey Ranch Golf Club
Scottsdale, AZ
06.2021 - Current
- Resolved customer complaints or inquiries promptly and courteously while upholding company values.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Tracked deliveries of products and replenished storage area to keep inventory well-stocked.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Delivered orders quickly and efficiently while maintaining quality standards of product presentation.
- Organized the beverage cart in an orderly fashion to ensure customer satisfaction.
- Identified needs of customers promptly and efficiently.
Receptionist
Sea of Beauty Med Spa
Tempe, AZ
10.2020 - 05.2021
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures..
- Assisted with special projects assigned by management when required.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Beverage Cart Attendant
Town & Country Club
Minneapolis, MN
06.2020 - 09.2020
- Greeted guests in a friendly manner while providing excellent customer service.
- Filled and served various beverages for customers.
- Completes daily side work assigned by manager.
- Greeted guests with friendliness and professionalism.
- Greeted frequent visitors by name and explained new promotions.
- Processed cash transactions accurately and efficiently using point-of-sale software systems.
- Participated in ongoing training to enhance job skills and knowledge.
- Cleaned and maintained the beverage cart on a daily basis.
- Stocked displays with new and transferred merchandise.
Maintenance Crew Member
Interlachen Country Club
EDINA, MN
02.2020 - 05.2020
- Performed tasks to maintain on-site physical security, safety and efficiency.
- Operated hand tools and power tools to make minor maintenance repairs and maintain grounds and walks.
- Trimmed trees and bushes to maintain a neat appearance at all times.
- Cut grass around the perimeter of the building using a lawn mower.
- Provided support to other crew members during large-scale maintenance tasks.
- Performed routine maintenance and repair of buildings, grounds, and equipment.
- Collaborated with team members to assess equipment performance needs.
- Understood and followed oral and written directions.
Sales Associate
Justice Tween Brands
Burnsville, MN
02.2019 - 02.2020
- Adhered to company initiatives and achieved established goals.
- Built and maintained relationships with peers and upper management to drive team success.
- Assisted customers with product selection, sizing and styling.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Engaged customers in friendly, professional dialogue to determine needs.
- Handled customer complaints in a professional manner.
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions, and offered product advice.
- Used technology resources to assist customers in locating and selecting items.
Education
Bachelor of Science - Psychology
Grand Canyon University
Phoenix, AZ04-2023
High School Diploma -
Lakeville North High School
Lakeville, MN05-2019
Skills
- Complaint Handling
- Product Knowledge
- High-Energy Attitude
- Microsoft PowerPoint
- Problem-Solving Abilities
- Customer Relations
- Stock Management
- Business Development Understanding
- Customer Service
- Microsoft Excel
- Client Relations
Timeline
Customer Service Attendant
Gainey Ranch Golf Club
06.2021 - Current
Receptionist
Sea of Beauty Med Spa
10.2020 - 05.2021
Beverage Cart Attendant
Town & Country Club
06.2020 - 09.2020
Maintenance Crew Member
Interlachen Country Club
02.2020 - 05.2020
Sales Associate
Justice Tween Brands
02.2019 - 02.2020
Bachelor of Science - Psychology
Grand Canyon University
High School Diploma -
Lakeville North High School
Similar Profiles
Matt KuzasMatt Kuzas
Assistant Food and Beverage Director at Gainey Ranch Golf ClubAssistant Food and Beverage Director at Gainey Ranch Golf Club
Patrick MacDonaldPatrick MacDonald
Assistant Golf Professional at Vineyard Golf ClubAssistant Golf Professional at Vineyard Golf Club
GARY T. BERMANGARY T. BERMAN
Front Guest Supervisor at SONESTA SUITES SCOTTSDALE GAINEY RANCHFront Guest Supervisor at SONESTA SUITES SCOTTSDALE GAINEY RANCH