Grace Gregg
Scottsdale,AZ
Summary
I am highly-driven and motivated, and appreciate working with all sorts of people, solving problems and achieving collaborative results. I enjoy working with a team but can also be successful on my own. Following guidelines and rules is important to me. I like learning new skills, tackling new projects, and accomplishing goals. People say I am reliable, friendly, loyal and smart.
Overview
5
5
years of professional experience
Work History
Customer Service Attendant
Gainey Ranch Golf Club
Scottsdale , AZ
2021.06 - Current
- Resolved customer complaints or inquiries promptly and courteously while upholding company values.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Tracked deliveries of products and replenished storage area to keep inventory well-stocked.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Delivered orders quickly and efficiently while maintaining quality standards of product presentation.
- Organized the beverage cart in an orderly fashion to ensure customer satisfaction.
- Identified needs of customers promptly and efficiently.
Receptionist
Sea of Beauty Med Spa
Tempe , AZ
2020.10 - 2021.05
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures..
- Assisted with special projects assigned by management when required.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Beverage Cart Attendant
Town & Country Club
Minneapolis , MN
2020.06 - 2020.09
- Greeted guests in a friendly manner while providing excellent customer service.
- Filled and served various beverages for customers.
- Completes daily side work assigned by manager.
- Greeted guests with friendliness and professionalism.
- Greeted frequent visitors by name and explained new promotions.
- Processed cash transactions accurately and efficiently using point-of-sale software systems.
- Participated in ongoing training to enhance job skills and knowledge.
- Cleaned and maintained the beverage cart on a daily basis.
- Stocked displays with new and transferred merchandise.
Maintenance Crew Member
Interlachen Country Club
EDINA , MN
2020.02 - 2020.05
- Performed tasks to maintain on-site physical security, safety and efficiency.
- Operated hand tools and power tools to make minor maintenance repairs and maintain grounds and walks.
- Trimmed trees and bushes to maintain a neat appearance at all times.
- Cut grass around the perimeter of the building using a lawn mower.
- Provided support to other crew members during large-scale maintenance tasks.
- Performed routine maintenance and repair of buildings, grounds, and equipment.
- Collaborated with team members to assess equipment performance needs.
- Understood and followed oral and written directions.
Sales Associate
Justice Tween Brands
Burnsville , MN
2019.02 - 2020.02
- Adhered to company initiatives and achieved established goals.
- Built and maintained relationships with peers and upper management to drive team success.
- Assisted customers with product selection, sizing and styling.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Engaged customers in friendly, professional dialogue to determine needs.
- Handled customer complaints in a professional manner.
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions, and offered product advice.
- Used technology resources to assist customers in locating and selecting items.
Education
Bachelor of Science - Psychology
Grand Canyon University
Phoenix, AZ2023-04
High School Diploma -
Lakeville North High School
Lakeville, MN2019-05
Skills
- Complaint Handling
- Product Knowledge
- High-Energy Attitude
- Microsoft PowerPoint
- Problem-Solving Abilities
- Customer Relations
- Stock Management
- Business Development Understanding
- Customer Service
- Microsoft Excel
- Client Relations
Timeline
Customer Service Attendant
Gainey Ranch Golf Club
2021.06 - Current
Receptionist
Sea of Beauty Med Spa
2020.10 - 2021.05
Beverage Cart Attendant
Town & Country Club
2020.06 - 2020.09
Maintenance Crew Member
Interlachen Country Club
2020.02 - 2020.05
Sales Associate
Justice Tween Brands
2019.02 - 2020.02
Bachelor of Science - Psychology
Grand Canyon University
High School Diploma -
Lakeville North High School
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