GRACE GRIMALDI
Milwaukie,OR
Summary
Experienced with managing escrow accounts and ensuring compliance with all relevant regulations. Utilizes strong organizational and communication skills to facilitate seamless real estate transactions. Knowledge of legal requirements and industry best practices ensures high-quality service for all clients.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Escrow Officer
Old Republic Title
08.2024 - Current
- Spearheaded escrow operations overseeing 75+ accounts monthly.
- Adept at collaborating across teams to support renewal cycles, analyze key performance indicators, and maintain CRM accuracy.
- Client relationship management - manage a portfolio of active escrow accounts maintaining satisfied clients through consistent communication and issue resolution. Built and sustained long-term relationships with real estate agents and lenders contributing to repeat business.
- Team collaboration & client onboarding - coordinate with cross-functional teams to complete closings on schedule, ensuring smooth onboarding for new and existing clients.
- Updated internal tracking systems regularly to maintain accurate records of active transactions for easy monitoring of progress updates by staff members.
- Ordered payoffs and obtained authorizations to ensure a timely closing of a real estate transaction.
- Facilitated successful closings by guiding clients through the signing process and explaining complex legal terminology in layman's terms.
- Reduced turnaround time in processing final documents by efficiently coordinating with title companies, attorneys, and other stakeholders.
- Reviewed escrow accounting reports and resolved outstanding check or open file balance issues.
- Managed escrow accounts, ensuring all financial transactions adhered to regulatory standards and were executed efficiently.
- Conducted thorough document reviews to verify compliance with state regulations and company policies.
- Implemented process improvements that reduced transaction times while maintaining accuracy in documentation.
- Collaborated with real estate agents to resolve discrepancies efficiently during closings.
- Managed multiple escrow accounts simultaneously, balancing financial transactions and minimizing risk of errors.
- Maintained strict confidentiality in handling sensitive customer information, adhering to privacy laws and best practices.
- Followed industry standard escrow procedures and maintained awareness of regulations governing escrow process.
- Returned executed loan packages to lender for review and approval in accordance with lender instructions.
- Communicated requirements and title exception information to clients.
Assistant Escrow Officer
Old Republic Title
10.2021 - 07.2024
- Partners with cross-functional teams for the life cycle of an escrow transaction
- Collaborates & communicates with multiple teams to complete real estate transactions
- Creates and upholds systems to stay organized & meet deadlines
- Developing marketing campaigns for current and potential clients
- Strong verbal & communication skills with inner and external company relationships
- Analyzes real estate transaction data to achieve revenue goals
Event Manager & Sous Chef
Indulge Catering
05.2013 - 12.2023
- Managed, cooked, coordinated, and lead catering events for up to 500 people
- Created & maintained website and social media presence for the company
- Executed, led, & managed catered events from start to finish
- Content creation, copy writing, photos/video for company website and social media
- Managed staff, coordinated with purveyors, and assisted owner with menu generation and cuisine
Owner & Executive Chef
Scarpetta Catering
03.2017 - 12.2022
- Created catered dinners and events for parties of up to 80 guests
- Developed and managed cuisine, budgets, menus, marketing, company website, and event service
Catering Manager
Verde Cocina Restaurant
09.2019 - 10.2021
- Managed, led, and fostered growth of the catering company
- Client facing relations and excellent customer service
- Executed & developed creative production of company website and social media accounts
- Nourished & expanded social media footprint to obtain new clientele and market catering packages
- Expanded social media presence by 40%
- Added 1,000+ followers to social accounts in under 4 months
- Organized & cultivated comprehensive plans with staff, venues, clients & event purveyors to accomplish an event from start to finish
- Trained & mentored kitchen and event staff
- Processed data analytics to achieve company goals not limited to: maintaining budget, seasonal cooking, & anticipating existing & future clients' wants
Event Manager & Chef
Chefstable Catering
09.2016 - 10.2019
- Event chef
- Managed & lead kitchen staff for catered events
Assistant Tasting Room Manager
Blakeslee Vineyard & Estate
06.2015 - 10.2016
- Oversaw wine sales & developed social media strategy and online marketing for the company website
- Performed multi-channel marketing including content creation for print, social media, & digital tactics
- Expanded local, regional, & national wine sales through effective marketing communications and methods
- Created & upheld inventory & warehouse systems
- Achieved sales goals through B2B marketing strategies
- Expanded social media & online marketing presence by 30%
Education
Bachelor of Arts - Journalism & Communication
University of Oregon
Eugene, OR06-2011
Skills
- Client relationship management
- Project management
- Strong attention to detail
- Excellent communication skills for cross-functional teams
- Experience working with sales professionals and clients
- Ability to work individually and on a team
- Meets deadlines
- Strong skills Microsoft Word and Excell
- Closing document preparation
- Title document review
- Loan document review
- Notary public certification
- Follow compliance with escrow & lending standards
- Closing process expertise & coordination
- Organizational proficiency
- Legal requirements
- Multi-tasking capacity
- Problem-solving
- Time management
- Customer service-focused
Certification
- Licensed Notary Public
Languages
English Native
Timeline
Escrow Officer
Old Republic Title
08.2024 - Current
Assistant Escrow Officer
Old Republic Title
10.2021 - 07.2024
Catering Manager
Verde Cocina Restaurant
09.2019 - 10.2021
Owner & Executive Chef
Scarpetta Catering
03.2017 - 12.2022
Event Manager & Chef
Chefstable Catering
09.2016 - 10.2019
Assistant Tasting Room Manager
Blakeslee Vineyard & Estate
06.2015 - 10.2016
Event Manager & Sous Chef
Indulge Catering
05.2013 - 12.2023
Bachelor of Arts - Journalism & Communication
University of Oregon
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