Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Accomplishments
Work Preference
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Grace Grybowski

Grace Grybowski

Hartford,CT

Summary

Dynamic and dedicated professional with a strong background in customer service at Micknucks Fresh Marketplace. Proven ability to resolve customer complaints and enhance satisfaction through effective problem-solving and empathy. Skilled in cash handling and merchandise restocking, consistently demonstrating integrity and a strong work ethic in fast-paced environments.

Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.

Overview

3
3
years of professional experience

Work History

Cashier

Micknucks Fresh Marketplace
06.2023 - 08.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Host

Sturbridge Seafood
08.2022 - 11.2022
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Answered phone calls to take orders, give information and document reservations.

Education

High School Diploma -

Tantasqua Regional High School
Fiskdale, MA
06-2025

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cleaning and sanitizing
  • Merchandise restocking
  • Staff training
  • Guest inquiries
  • Training and onboarding
  • Problem-solving
  • Honest and dependable

Languages

Spanish
Professional Working

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Trained and mentored 4 employees.

Work Preference

Work Type

Part Time

Location Preference

On-Site

Important To Me

Flexible work hoursCareer advancementWork-life balance

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