Grace Halford
Loganville,GA
Summary
Flexible individual who excels in a fast-paced environment and is seeking a hands-on position with potential growth opportunities.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Caregiver, Special Needs
Self-Employed/ Hired by Private Client
Loganville, GA
03.2024 - Current
- Provided compassionate care to 3 children with special cognitive delays, speech delays/ non-verbal, etc. for their daily function needs, ensuring safety and comfort.
- Developed personalized care plans in collaboration with family members.
- Assisted clients with daily living activities, promoting independence and dignity as well as attending to their needs.
- Implemented strategies to enhance communication skills among non-verbal clients.
- Monitored client behavior and progress, documenting changes for ongoing evaluation.
- Coordinated recreational activities that fostered social interaction and engagement.
- Advocated for clients' needs within multidisciplinary teams to optimize service delivery.
- Prepared meals and snacks and fed clients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced the quality of life for special needs individuals by providing personalized care and attention.
- Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
- Provided compassionate care for special needs clients, ensuring their comfort and dignity at all times.
- Developed strong relationships with clients and families, fostering trust and open communication regarding care plans.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Communicated well both verbally and in writing with clients, guardians, and medical professionals.
- Ensured timely administration of medications and treatments as prescribed by medical professionals.
Business Development Administrator
Camping world
Wauconda, IL
08.2020 - 11.2021
- Direct Assistant to all Business Development Representatives.
- Documenting, photographing, and uploading new RVs and other merchandise.
- Social Media Marketing/ Visual formats.
- Assessment of all units.
- Streamlined sales processes for increased efficiency and productivity within the team.
- Assisted in the planning and execution of networking events, fostering connections between team members and prospective clients.
Internet Sales Agent
Gary Lang Auto Group
McHenry, IL
07.2018 - 07.2019
- Managed Internet sales leads by responding to inquiries, setting appointments, managing follow-ups, and answering questions along with other customer related assistance.
- Increased internet sales by consistently providing exceptional customer service and product knowledge.
- Met and/or exceeded expectations with sales goals and objectives.
Internet Sales Agent
Martin Chevrolet Serving Illinois Customers In Crystal Lake
Crystal Lake, IL
10.2017 - 07.2018
- Managed Internet sales leads by responding to inquiries, setting appointments and answering general questions for current and/or new clients.
- Met or exceeded Internet sales goals and objectives consistently.
- Ensured seamless communication between the Sales Team members in achieving target goals monthly basis.
- Increased sales of promotional packages with personalized customer engagement and thorough knowledge of offers.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
Inventory and Receiving Specialist
Kelly Services
Schaumburg, IL
11.2015 - 05.2016
- Service Department: Computer I&R Specialist
- Inventory & Receiving
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
Driver, Shipping, Laborer, Administrative
AAA Moving Company
06.2015 - 11.2015
- Achieved safe driving records by consistently following traffic rules and regulations.
- Communicated effectively with clients to confirm logistics and address concerns.
- Delivered goods and products to customer on time and in excellent condition.
- Inspected vehicle performance regularly, ensuring compliance with safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Collaborated with team members to enhance workflow efficiency and service quality.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Educated clients on best practices for packing and organizing their belongings prior to the move, leading to less confusion upon arrival at the new location.
Sanitation and product check in computerized
Kelly Services
11.2014 - 06.2015
- Molding Syringes, Testing, Inspection on the Hour, Packaging, Paperwork.
Manual Assembly
Medela Inc
McHenry, IL
04.2013 - 08.2014
- Assembling motorized Breast pumps. Clean up.
- Conducted quality control inspections, identifying defects and implementing corrective measures.
- Streamlined assembly processes by suggesting improvements, reducing waste and improving workflow efficiency.
- Maintained accurate inventory records of components used in assembly, supporting inventory management efforts.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Inspected completed products to encourage quality and adherence to company standards.
- Followed outlined specifications to implement assembly plans.
- Tested finished products to perform quality assurance and identify discrepancies.
Stock Inventory Associate
Joe Caputo's
South Elgin, IL
08.2012 - 02.2013
- Exceptional Customer Service
- Trained staff on inventory management procedures and best practices.
- Coordinated with suppliers to ensure timely delivery of inventory items.
- Analyzed stock levels to optimize replenishment schedules and reduce shortages.
- Enhanced process efficiency by introducing automated inventory control tools.
- Enhanced inventory accuracy by implementing efficient tracking and organization systems.
- Streamlined stock replenishment processes for improved product availability and customer satisfaction.
- Reduced excess inventory by conducting regular audits and adjusting ordering practices accordingly.
- Played a crucial role in preparing the warehouse for annual audits, ensuring all paperwork and processes were compliant with company policies and industry regulations.
- Monitored stock levels closely to identify potential shortages or surpluses, making adjustments as needed to maintain optimal inventory levels.
Education
GED -
McHenry County College
Crystal Lake, IL05.2012
Skills
- Pool maintenance
- Upselling
- Microsoft Office
- Customer Relationship Management
- Moving Experience
- Sales
- Business Development
- Organizational skills
- Outside Sales
- CRM
- Produce Experience
- Box truck automotive experience (driving and maintenance)
- Cold Calling/ Marketing
- Training Others in my positions
- Communication skills
- Transportation assistance
- Time management
- Installer collaboration
- Attention to detail
- Flexible/ Adaptable/ Dependable/ Responsible
- Critical thinking
- Computer skills
- Professional yet personable attitude
- Heavy lifting & Safety Awareness
- Willingness to learn/ Fast Learner
- Proper maintenance and disposal of Job site
- Preventative Machinery maintenance
- Residential construction
- Diagnostics
- Fluid exchanges
Certification
Certified Pool Operator
Timeline
Caregiver, Special Needs
Self-Employed/ Hired by Private Client
03.2024 - Current
Business Development Administrator
Camping world
08.2020 - 11.2021
Internet Sales Agent
Gary Lang Auto Group
07.2018 - 07.2019
Internet Sales Agent
Martin Chevrolet Serving Illinois Customers In Crystal Lake
10.2017 - 07.2018
Inventory and Receiving Specialist
Kelly Services
11.2015 - 05.2016
Driver, Shipping, Laborer, Administrative
AAA Moving Company
06.2015 - 11.2015
Sanitation and product check in computerized
Kelly Services
11.2014 - 06.2015
Manual Assembly
Medela Inc
04.2013 - 08.2014
Stock Inventory Associate
Joe Caputo's
08.2012 - 02.2013
GED -
McHenry County College