Grace Hartley
Columbus
Summary
Dedicated veterinary student with 7 years of experience delivering prompt and detailed care for companion animals with varying needs and urgency. A creative problem solver, providing expert patient triage and systematic care in high stress environments. An empathetic professional who relates to pet owners and listens closely to their concerns, determining the best care protocol for each individual's health.
Overview
13
13
years of professional experience
Work History
Veterinary Student Assistant
VCA Mill Run Animal Hospital
10.2024 - Current
- Facilitate positive client communication including recording a proper history, discussion of medical decisions, and treatment plan discharge instructions
- Display proper restraint techniques for dogs and cats of all behavior levels
- Facilitate client appointments, ensuring timely scheduling and efficient delivery of veterinary services to meet the diverse needs of patients and their owners.
- Assist veterinarians in surgical procedures and anesthesia monitoring, ensuring positive outcomes for patients.
- Administer medications as prescribed by veterinarians, monitoring patients closely for any adverse reactions or side effects.
- Contribute to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Veterinary Student Assistant
Metropolitan Veterinary Hospital, ER Department
05.2020 - 05.2024
- Handled emergency situations calmly under pressure while adhering to established protocols for safeguarding animal and staff welfare.
- Displayed proper restraint techniques for dogs, cats, small ruminants, exotics, pocket pets and wild birds
- Assisted veterinarians in both diagnostic and surgical procedures, ensuring positive outcomes for patients.
- Maintained accurate medical records for all patients, ensuring timely access to pertinent information for treatment decisions.
- Provided compassionate end-of-life care for terminally ill animals, supporting both patients and their families during difficult times.
- Communicated productively with pet owners regarding pet diagnosis, prognosis and treatment.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Manager
Lem's Pizza
06.2012 - 08.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Student Intern
The Ohio State University OARDC- FAHRP
05.2021 - 08.2021
- Assisted with animal model research procedures
- Discussed and observed Biosecurity Level 3 facility training and upkeep
- Built professional relationships with colleagues at all levels within the organization, strengthening interpersonal communication skills during the internship experience.
- Developed time-management skills through balancing multiple assignments while consistently meeting deadlines during the internship period.
Kenney Lab Research Assistant
Ohio State University OARDC- Food Animal Health + Research Dept.
05.2021 - 08.2021
- Assisted with lab animal husbandry and procedures
- Entrusted with critical samples in Biosecurity level 2 facilities
- Used proper communication skills to collaborate with peers on multiple projects
- Streamlined data collection, resulting in improved accuracy and reduced time spent on sample analysis.
- Collaborated with interdisciplinary teams to ensure effective communication and proper implementation of experimental procedures.
Veterinary Assistant
Blanchard Valley Veterinary Clinic
03.2018 - 05.2020
- Assisted with the restraint of animals, laboratory diagnostics, preparation of medication, and taking radiographs
- Assisted veterinarians and technicians in surgery, preparation of surgical instruments, and performed general custodial duties around the clinic
Student Researcher
Undergraduate Microbiology Research Lab
03.2018 - 03.2020
- Conducted research for Dr
- Charvat’s lab in collaboration with other volunteer students
- Collected samples, grew cultures, extracted DNA, and used PCR and electrophoresis
- Upholding the high standards of laboratory safety protocol
- Performed experiments dealing with infectious parasites and collected data for interpretation
Research Assistant in the Food Animal Health Research Program
The Ohio State University OARDC Summer Research Internship
05.2019 - 08.2019
- Assisted Dr
- Jackwood on his research projects concerning infectious diseases that affect poultry
- Responsible for creating cell cultures, running ELISA procedures, and assisting in necropsy sample collections
- Documented data collected and interpreted for presentation
Occupational Therapy House Office Aid
University of Findlay
02.2018 - 05.2019
- Assisted receptionist with daily office tasks such as filing, record keeping, and using Excel programs
- Entrusted with the handling of confidential information
Doggy Day Care Attendant
Orrville Pet Spa & Resort
05.2017 - 08.2017
- Encouraged mental stimulation and positive interaction between the animals
- Collaborated with other employees to maintain a safe environment for the animals at all times
- Increased pet safety through vigilant monitoring of play areas, promptly addressing any conflicts or issues.
Waitress
Cracker Barrel
10.2016 - 04.2017
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Education
Doctorate of Veterinary Medicine -
The Ohio State University College of Veterinary Medicine
Columbus, OH05.2026
Master of Public Health - Veterinary Public Health
The Ohio State University
Columbus, OH05-2025
Bachelor of Science - Animal Science/Pre-Veterinary Medicine
University of Findlay
Findlay, OH05.2020
Skills
- Leadership qualities
- Compassionate care
- Client communication
- Medical record keeping
- Emergency medicine
- Animal handling
- Problem-solving
- Time management
Timeline
Veterinary Student Assistant
VCA Mill Run Animal Hospital
10.2024 - Current
Student Intern
The Ohio State University OARDC- FAHRP
05.2021 - 08.2021
Kenney Lab Research Assistant
Ohio State University OARDC- Food Animal Health + Research Dept.
05.2021 - 08.2021
Veterinary Student Assistant
Metropolitan Veterinary Hospital, ER Department
05.2020 - 05.2024
Research Assistant in the Food Animal Health Research Program
The Ohio State University OARDC Summer Research Internship
05.2019 - 08.2019
Veterinary Assistant
Blanchard Valley Veterinary Clinic
03.2018 - 05.2020
Student Researcher
Undergraduate Microbiology Research Lab
03.2018 - 03.2020
Occupational Therapy House Office Aid
University of Findlay
02.2018 - 05.2019
Doggy Day Care Attendant
Orrville Pet Spa & Resort
05.2017 - 08.2017
Waitress
Cracker Barrel
10.2016 - 04.2017
Manager
Lem's Pizza
06.2012 - 08.2022
Bachelor of Science - Animal Science/Pre-Veterinary Medicine
University of Findlay
Doctorate of Veterinary Medicine -
The Ohio State University College of Veterinary Medicine
Master of Public Health - Veterinary Public Health
The Ohio State University
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