Grace Hartman
Scotrun,PA
Summary
Experienced customer service and sales experience
Overview
4
4
years of professional experience
1
1
Certification
Work History
Salon Assistant
Shear Design Salon & Spa
07.2020 - 11.2020
- Washed stylist clients hair for them.
- Cut foils for stylist to do hair color.
- Cleaned and disinfected bathrooms.
- Cleaned and disinfectant stations.
- Dusted retail.
- Swept floor.
- Cleaned and folded laundry.
Salon Assistant/ Junior Hair Stylist
Shear Brilliance Salon
12.2020 - 05.2022
- Washed hair/massages.
- Did treatments/toners.
- Occasionally did cuts and colors.
- Helped mix color.
- Answered phone.
- Greeted clients/draped them.
- Took appointments.
- Checked clients in and out.
- Swept hair.
- Dusted retail.
- Watched and asked questions if able.
- Helped all stylists if needed.
- Learned all about Paul Mitchell color and product.
Hair Stylist
Holiday Hair
05.2022 - Current
- Conduct relaxing head massage during each and every shampoo.
- Performs exceptional haircuts for men women and children.
- Performs color, root touch ups, fashion colors, highlights/lowlight.
- Performs styling such as blowouts, flat iron and curling.
- Performs waxing services (eyebrows, lip, and chin).
- Make sure to greet all clients and give them a great consultation understanding and repeating everything back to them.
- Send clients home with at home products.
- Diverse in different products such as matrix, Paul Mitchell, Malibu etc..
- Keeps up with organization and cleanliness of station and area.
- Clean and fold laundry.
- Checks clients in and out.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Counted and documented opening and closing cash amounts daily.
- Distributed business cards outside of salon to generate new business.
Sales Associate/Key Holder/LC
CosmoProf
07.2023 - Current
- Always greet the customers 30 seconds upon then walking in.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Answer phone
- Take orders over phone or if we do not have something in stock
- Help customers locate products
- Answer questions about products
- Stock out items making sure sales floor is stocked
- Prepared merchandise for sales floor by pricing or tagging.
- Learn and educate self about all products in store.
Education
Cosmetology -
Monroe Career & Technical Institute
Bartonsville, PA01.2021
High School Diploma - General Academics
Pocono Mountain East High School
Swiftwater, PA01.2021
Skills
- Hard worker
- Good listener
- Good communicator
- Very neat
- Organized
- Flexible schedule
- Kind hearted
- Easy to get along with
- Willingness to learn
- Willingness to improve
- Customer Service
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Cleaning and sanitizing
- Money Handling
- Organizational abilities
- Professionalism and Courtesy
Previousjobs
- Jr. Snowboard Instructor, 12/2017, 04/2018, Camelback Ski Resort, Tannersville, PA, Trained kids to snowboard, Worked well with others
- Cashier/ Server, Crossings Premium Outlets Food Court/ Mr. Deli/Just Desserts, Tannersville, PA, Checked people out, Scooped ice cream, Made milkshakes/smoothies/sundaes, Baked cookies and brownies
- Salon Assistant, 07/2020, 11/2020, Shear Design Salon & Spa, Stroudsburg, PA, Washed hair on occasion, Cut foils, Cleaned bathrooms, Cleaned stations, Dusted retail, Swept floor, Laundry
- Salon Assistant/ Junior Hair Stylist, 12/2020, 05/2022, Shear Brilliance Salon, Tannersville, PA, Washed hair/massages, Did treatments/toners, Occasionally did cuts and colors, Helped mix color, Answered phone, Greeted clients/draped them, Took appointments, Checked clients in and out, Swept hair, Dusted retail, Watched and asked questions if able, Helped all stylists if needed, Learned all about Paul Mitchell color and product
- Hair stylist, 05/2022, Present, Holiday Hair, Stroudsburg, PA, Women, men, kids cuts, Root colors, Fashion colors, Highlights/lowlights
Certification
Cosmetology License
Timeline
Sales Associate/Key Holder/LC
CosmoProf
07.2023 - Current
Hair Stylist
Holiday Hair
05.2022 - Current
Salon Assistant/ Junior Hair Stylist
Shear Brilliance Salon
12.2020 - 05.2022
Salon Assistant
Shear Design Salon & Spa
07.2020 - 11.2020
High School Diploma - General Academics
Pocono Mountain East High School
Cosmetology License
Cosmetology -
Monroe Career & Technical Institute
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