Grace Hightower
New York,NY
Summary
Dynamic CEO with a proven track record at Coffee of Grace, driving strategic business planning and operational excellence. Renowned for fostering sustainable partnerships and enhancing brand visibility through community initiatives. Adept at inspirational leadership and negotiation, resulting in significant market share growth and improved customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
CEO
Coffee of Grace
New York, NY
04.2023 - Current
- Developed strategic business plans to enhance market share and brand recognition.
- Led cross-functional teams to streamline operations and improve customer satisfaction.
- Established key partnerships with local suppliers to ensure sustainable sourcing practices.
- Spearheaded community outreach initiatives, enhancing company visibility and reputation.
Education
No Degree - Goldman Sachs 10KSB
LaGuardia Community College
Long Island City, NYHigh School Diploma -
Kilmichael High School
MississippiSkills
Effective decision making
Operational excellence
Customer focus
Strategic visioning
Sustainable business models
Inspirational leadership
Negotiation
Client relationship building
Leadership and people development
People and culture
Business development
Client engagement
Operations management
Employee motivation and performance
Business administration
Management team leadership
Planning and coordination
Strategic planning
Goal setting
Analytical and critical thinker
MIssion and vision
Business planning
Innovative and visionary
Strategic partnerships
Adaptable and flexible
Sales growth
Operational efficiency
Effective communicator and public speaker
Change and growth management
Balanced work ethic
Staff management
Strategic business planning
Regulatory compliance
Transformative leadership
Contract negotiation
Operations oversight
Resource utilization
Solution innovation
Service delivery oversight
Brand management
Turnaround management
Raising capital
Quality control planning
Results orientation
Employee coaching
Risk management
Investor relations
Revenue growth
Policies and procedures
Budget planning
Profit and loss management
Executive leadership
Marketing and advertising
Relationship and team building
Digital transformation
Organizational agility
Executive presence
Financial acumen
Certification
NMSDC
MBE
W/MBE
Timeline
CEO
Coffee of Grace
04.2023 - Current
No Degree - Goldman Sachs 10KSB
LaGuardia Community College
High School Diploma -
Kilmichael High School