Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
References
Timeline
Generic

Grace Hofacre

Dorr

Summary

Friendly and reliable worker with experience in customer service, working with others, and caring for children. I’ve helped build strong teams and enjoy making people feel welcome and supported. I have spent time babysitting and teaching Sunday school, where I learned how to be patient, organized, and effective in communicating with kids and parents. I enjoy helping others and working well in both group and caregiving settings. I have experience with young children, babysitting for many families from my church.

Overview

2
2
years of professional experience

Work History

Brand Ambassador

American Eagle Outfitters, Inc
Byron Center
09.2024 - Current
  • Engaged customers through product demonstrations and brand storytelling.
  • Assisted in maintaining a clean and organized store environment.
  • Collaborated with team members to create visually appealing merchandise displays.
  • Collected customer feedback to enhance overall shopping experience.
  • Trained new team members on brand standards and customer engagement techniques.
  • Promoted positive company image through superior customer service experiences.
  • Employed basic selling techniques to engage with customers.
  • Recommended, selected and helped locate merchandise based on guest needs and desires.

Front of House/Back Of House Employee

Yopa Frozen Yogurt
Portage
03.2024 - 08.2025
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Carried out closing and opening duties efficiently
  • Took care of stocking shipments and counting inventory

Guest Service/cashier

Target
Kalamazoo
07.2023 - 12.2023
  • Upheld company standards for quality guest service during every interaction with customers.
  • Processed guest transactions efficiently and accurately at the front desk.
  • Assisted guests with inquiries and provided information about services.
  • Maintained cleanliness and organization of the guest service area.
  • Handled customer complaints with professionalism and empathy.
  • Promoted additional services to enhance guest experience during check-out.
  • Greeted customers in a friendly and professional manner.
  • Processed customer transactions accurately and efficiently.

Education

High School Diploma -

Hamilton High School
Hamilton, MI
05-2025

Skills

  • Problem-solving
  • Customer service
  • Cash handling
  • Team collaboration
  • Behavior management
  • Responsible decision-making
  • Flexible scheduling
  • School-age children experience
  • Licensed driver
  • Time management
  • Infant care experience
  • Positive and professional

Accomplishments

  • Maintained the Honor Roll during my time at Hamilton High School
  • Earned my entrepreneurship certification during my senior year
  • Gained internship experience with the West Michigan Coast Chain of Commerce
  • Maintained all A's during the first two trimesters of my senior year

Additional Information

  • Volunteer Teacher's assistant during Sunday school classes at New Life Church
  • Experience with infants and toddlers while babysitting
  • I recently moved from Kalamazoo to Dorr before my senior year in high school
  • I enjoy working with kids and teaching is something I have always enjoyed as well.

References

References available upon request.

Timeline

Brand Ambassador

American Eagle Outfitters, Inc
09.2024 - Current

Front of House/Back Of House Employee

Yopa Frozen Yogurt
03.2024 - 08.2025

Guest Service/cashier

Target
07.2023 - 12.2023

High School Diploma -

Hamilton High School