Grace Hogan
Pittsburgh,PA
Summary
Compassionate Nursing Assistant with experience in providing support to nursing staff and delivering high-quality care to patients. Skilled in performing vital sign checks, assisting with daily living activities, and ensuring a clean and safe environment for all patients. Demonstrated ability to improve patient satisfaction through empathetic communication and efficient resolution of concerns.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Nursing Care Team Assistant
Heritage Valley Sewickley
Sewickley, PA
02.2024 - Current
- Entered patient information into electronic health record system.
- Obtained and recorded patients' vital signs.
- Answered patient call signals and signal lights to determine patients' needs.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Turned and repositioned bedridden patients to prevent bedsores.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Planned and served meals and snacks to patients according to prescribed diets.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Collected specimens from patients for laboratory testing purposes.
- Facilitated patient transport to necessary diagnostic tests.
- Aided in the discharge of patients.
Nursing Student
Community College of Beaver County
Beaver, PA
08.2023 - Current
- Performed patient assessments and developed individualized care plans.
- Provided direct nursing care to patients, including wound care, medication administration, and other treatments.
- Assisted with the preparation of laboratory specimens for testing.
- Communicated effectively with patients and their families to ensure understanding of treatment plans and instructions.
- Maintained accurate documentation in electronic medical records system.
- Observed changes in patient conditions and reported any concerns to supervising nurse or physician.
- Monitored vital signs such as blood pressure, temperature, pulse rate, respiration rate., according to established protocols.
- Conducted basic physical exams such as measuring height, weight, BMI and recording results in patient charts.
- Prepared medications for administration by reading physicians' orders accurately and following established procedures for administration of drugs safely.
- Provided emotional support for patients undergoing stressful situations or treatments.
- Assisted physicians during examinations or procedures.
- Demonstrated knowledge of infection control practices within clinical setting.
- Administered oral medications accurately according to physician's orders.
- Assessed patient responses to treatments or interventions promptly.
- Supported patients with basic functions of eating and walking.
- Promoted open communication and honored patient rights and confidentiality.
- Partnered with registered nurses to perform specified patient care activities.
- Conducted patient education on health maintenance and disease prevention.
- Managed time effectively to prioritize patient care tasks.
- Observed nurse administration of oral, intramuscular, and IV medications to patients as prescribed, monitoring responses for adverse reactions.
- Responded to patient needs and special requests.
- Applied basic medical terminology and abbreviations to enter and retrieve computerized information.
- Followed all hospital and nursing protocols for patient safety and confidentiality.
Customer Service Representative
Outstand Inc.
John's C, GA
06.2018 - 01.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Answered inbound calls, chats and emails to facilitate customer service.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
Education
Associate Degree in Nursing - Nursing
Community College of Beaver County
Monaca, PA05-2025
Some College (No Degree) - Science Education
Community College of Allegheny County
Pittsburgh, PASkills
- Compassionate patient interaction
- First Aid Certification
- Documentation proficiency
- Clinical assessment
- Patient confidentiality
- Basic Life Support
- Clinical Vital Signs Assessment
- Consistent Professional Conduct
- Ability to work effectively within multidisciplinary teams
- Efficient handling of multiple tasks
Accomplishments
- Received an academic awards sign by both President Trump and President Biden while in high school.
- On the Dean's List at CCAC and CCBC.
- Nominated to join The National Society of Leadership and Success
- Qualify for a membership on Phi Theta Kappa National Honor Society.
Certification
- CPR Certification
Timeline
Nursing Care Team Assistant
Heritage Valley Sewickley
02.2024 - Current
Nursing Student
Community College of Beaver County
08.2023 - Current
Customer Service Representative
Outstand Inc.
06.2018 - 01.2024
Associate Degree in Nursing - Nursing
Community College of Beaver County
Some College (No Degree) - Science Education
Community College of Allegheny County
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