Grace Hosen
Fulshear
Summary
Goal-oriented manager with distinguished experience in automotive industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Driven, results-oriented professional in consultative sales and account management. Exemplary relationship and time management skills. Committed to streamlining procedures while optimizing employee talent.
Overview
11
11
years of professional experience
Work History
Market Area Manager
Credit Acceptance
05.2022 - Current
- Responsible for servicing and maintaining relationships with existing accounts. Create my own pipelines, as well as work all incoming leads for creating and driving new business. Review Dealer Track and Route One reports with my dealerships to show them missed opportunities. In the 5 months I have been here I have been able to grow my market by increasing penetration and consistently adding new accounts. My competitiveness has enabled me to achieve top 2 in my region ranking amongst my peers. Have met and exceeded all goals since being in the field full time after training.
Business Development Specialist
Konect Ai
08.2021 - 04.2022
- Created my own pipelines. Acquired new clients and was responsible for generating revenue and managing the entire sales process. Maintained relationships with decision makers. Helped dealers identify opportunities and implemented processes for both sales and service.
- Managed client relationships, ensuring satisfaction and retention through personalized service strategies.
Area Sales Manager
Epsilon
11.2014 - 08.2021
- Area Sales Manager ( TX, LA , MS, AR, TN ) Ford ConsumerConnection
- Area Sales Manager ( TX, LA ) CSSR General Motors
- Responsible for servicing and maintaining the relationship with all the departments within the dealership. Developed and consulted strategies to help achieve sales objectives as well as service retention. Managed, designed and launched campaigns both email and direct mail to drive more revenue to the store. Reviewed KPIs to measure sales and service objectives
- Collaborated with marketing teams to design promotional campaigns, increasing brand visibility in the region.
- Mentored and trained sales team members, enhancing performance through targeted coaching and support.
Education
High School Diploma -
Windfern High School
Houston, TX05-1997
Skills
- Data-driven decision making
- Key account management
- Strategic product placement
- Sales strategy development
Languages
Spanish
Native or Bilingual
Timeline
Market Area Manager
Credit Acceptance
05.2022 - Current
Business Development Specialist
Konect Ai
08.2021 - 04.2022
Area Sales Manager
Epsilon
11.2014 - 08.2021
High School Diploma -
Windfern High School