Summary
Overview
Work History
Education
Skills
Languages
Timeline
Volunteer
Grace Houston

Grace Houston

Provo,Utah

Summary

Courteous candidate with evidence of experience providing quality patient care and administrative services. Proven track record of success in streamlining operations, developing protocols and improving patient outcomes. Strong commitment to exemplary customer service and maximizing patient safety and satisfaction.

Overview

6
6
years of professional experience

Work History

Blood Drive Volunteer

Brigham Young University
01.2023 - Current
  • Supported patients and family members, actively listening to concerns and offering compassionate care.
  • Answered patient inquiries and provided information about healthcare services.

Nutrition Assistant

Brigham Young University
01.2023 - Current
  • Supported student physical, mental, and social development using classroom games and activities.
  • Incorporated exciting and engaging activities to achieve student participation and hands-on learning.

Missionary Volunteer

Church Of Jesus Christ Of Latter Day Saints
08.2021 - 12.2022
  • Proselytized people and imparted knowledge of faith using strong public speaking and one-on-one discussions.
  • Implemented leadership strategies for successful mission outreach to grow membership.

Front Desk Receptionist

DEFY
02.2020 - 08.2020
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Analyzed customer needs to suggest products to meet individual demands.
  • Trained new employees on proper protocols and customer service standards.

Lifeguard

Waterworks
02.2017 - 08.2020
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.
  • Monitored safety of guests in and around swimming pool.

Junior EMT

OWL Fire Department
01.2019 - 02.2020
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.

Education

Current - Nursing

Brigham Young University
Provo, UT
06.2025

High School Diploma -

Woodbridge High School
Woodbridge, VA
06.2020

Dual Enrollment -

Northern Virginia Community College
Annandale, VA
06.2020

Skills

  • Conflict Management
  • Advanced Lifesaving Procedures
  • Bilingual Communication
  • Technological Knowledge
  • Parental and Guardian Assistance
  • Service-Orientation

Languages

Spanish
Full Professional

Timeline

Blood Drive Volunteer

Brigham Young University
01.2023 - Current

Nutrition Assistant

Brigham Young University
01.2023 - Current

Missionary Volunteer

Church Of Jesus Christ Of Latter Day Saints
08.2021 - 12.2022

Front Desk Receptionist

DEFY
02.2020 - 08.2020

Junior EMT

OWL Fire Department
01.2019 - 02.2020

Lifeguard

Waterworks
02.2017 - 08.2020

Current - Nursing

Brigham Young University

High School Diploma -

Woodbridge High School

Dual Enrollment -

Northern Virginia Community College

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Grace Houston