Summary
Overview
Work History
Education
Skills
References
Volunteer
Timeline
Generic

Grace Howell

Lake Oswego,OR

Summary

I am hard working, responsible, and very friendly. I work well with others and love to be part of a team. I am a snowboard, ski mountain bike, climber and wakesurf/foil enthusiast. In my free time you can find me on the mountain, in the water, playing Pickleball or just at home with my animals.

Overview

13
13
years of professional experience

Work History

Warehouse and Logistics

Propain Bikes
Vancouver, WA
07.2022 - 01.2024
  • Quality control on frames and decal frames
  • Pick carts with corresponding bike components for builders to assemble
  • Create labels and invoices for bikes, frames and small parts
  • Boxing bikes and frames
  • Managed day-to-day logistics operations, monitoring incoming deliveries and receiving in our system
  • Unboxed new merchandise and restocked shelves to keep day to day running smoothly
  • Participated in physical inventory counts to keep information accurate and current.

Dental Assistant

Advance Dental Arts Center
, Kimberly Wright
 DMD
10.2018 - 06.2022
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Taking bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Laid out dental instruments and equipment before procedures.
  • Gathered and documented patient medical and dental histories and vital signs.
  • Answered office phone and emails to schedule appointments, answer questions and document information.
  • Coordinated payment with insurance companies and discussed dental benefits with patients.
  • Made appointments, contacted patients for follow-ups, coordinated with insurance companies and handled billing issues.

Patient Coordinator

Bethany Orthodontics Sue-chin Liu Dmd Phd
02.2014 - 10.2018
  • Informed patients or parents of treatment options.
  • Answering multi-phone lines to schedule appointments, collect payments, answer any questions, schedule and collect information for new patients.
  • Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
  • Welcomed patients to front desk and engaged in friendly conversations while conducting check-in process.
  • Maintained professional tone at all times, including during peak rush hours.
  • Sending insurance claims and collection payments entering in our system.

Guest Service Associate

Timberline Lodge
11.2013 - 02.2014
  • Selling daily tickets or season passes
  • Helping customers with questions or providing information about timberline
  • Welcomed large volume of guests and while maintaining a professional maner.
  • Maintained knowledge of local activities and events to educate guests on options.
  • Answered phones to respond to customer inquiries and transferred calls to appropriate department.
  • Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.

Nanny

Ellie Booth
09.2011 - 12.2013
  • Daily responsible for two children
  • Provided safe transportation to and from activities and events and home from school.
  • Washed and put away dishes and wiped down counters after meals and snacks.
  • Assisted children with completing homework
  • Planned recreational activities and less screen time

Sales Associate

Gorge Performance
10.2012 - 12.2012
  • Helped customers find specific products, answered questions and offered product advice.
  • Answered incoming telephone calls to provide store, products and services information.
  • Knowledge about the gear we had in stock.
  • Recommending the right gear for the individual customer.
  • Keeping the store clean and organized.

Lift Attendant

Mt. Bachelor
11.2010 - 04.2011
  • Assisted area guests on loading and unloading from lift.
  • Started lift each morning and performed safety inspections.
  • Checked tickets of guests boarding lift.
  • Greeted guests and addressed pertinent issues.
  • Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
  • Interacted many guests per day to deliver positive, fun experience.

Education

High School Diploma -

Lakeridge High School
06.2009

Skills

  • Supply Ordering
  • Cleaning and Sanitizing
  • Positive Attitude and Energetic
  • Technologically Savvy
  • Inventory Management
  • Customer Service-Oriented
  • Attention to Detail
  • Multi-Line Telephone Skills
  • Team Collaboration
  • Problem-Solving
  • Quality Control
  • Logistics and Transportation

References

Briana Warth- Advance Dental Arts Co-worker
 (541)409-9067

Dana Wolf- Propain Bicycle Co-worker (864)254-8796

Dr. Kimberly Wright- Advance Dental Arts Employer (503)694-4776

Volunteer

  • Snowdays Foundation
    Youth empowerment through snowboarding
    Snowboard instructor
  • Oregon Dog Rescue
    Taking shelter dogs out for daily walks

Timeline

Warehouse and Logistics

Propain Bikes
07.2022 - 01.2024

Dental Assistant

Advance Dental Arts Center
, Kimberly Wright
 DMD
10.2018 - 06.2022

Patient Coordinator

Bethany Orthodontics Sue-chin Liu Dmd Phd
02.2014 - 10.2018

Guest Service Associate

Timberline Lodge
11.2013 - 02.2014

Sales Associate

Gorge Performance
10.2012 - 12.2012

Nanny

Ellie Booth
09.2011 - 12.2013

Lift Attendant

Mt. Bachelor
11.2010 - 04.2011

High School Diploma -

Lakeridge High School
Grace Howell