Hardworking student with background in diverse roles within the hospitality industry. Experience includes front desk operations, customer service, and food and beverage understanding. Eager to demonstrate productivity, efficiency, and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Valet Attendant
Country Club Of Mobile
08.2024 - 12.2024
Provided excellent customer service by promptly greeting guests and assisting with any inquiries or special requests
Developed rapport with regular clientele through personalized service tailored towards individual preferences
Parked and retrieved cars carefully to prevent damage and avoid delays
Built positive and professional relationships with members leading to new work opportunities
Receptionist/Bookkeeping Assistant
Gateway Concrete Forming Services
08.2022 - 08.2024
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Scanned, faxed, and filed invoice records and sales receipts.
Monitored office supplies inventory and placed orders when necessary.
Coordinated with vendors for repairs and maintenance of office equipment.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Server
Skyline Chili
12.2021 - 05.2024
Provided excellent customer service to ensure satisfaction.
Delivered food orders promptly and courteously.
Responded efficiently to guest inquiries and complaints in a professional manner.
Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Processed cash and credit cards for customer purchases.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Golf Course Attendant
Harbor Links Golf Club
05.2023 - 09.2023
Performed basic maintenance tasks such as raking bunkers, filling divots, mowing greens and cleaning clubs.
Greeted incoming customers, answered questions, and provided information on course fees and availability.
Operated courtesy shuttles transporting guests to and from various locations on the property grounds.
Responded promptly to customer inquiries regarding directions, events, restaurants.
Built and established positive relationships with patrons, team members and supervisors.
Education
Some College (No Degree) - Hospitality And Tourism
University of South Alabama
Mobile, AL
East Central High School
St. Leon, IN
Skills
Strong Work Ethic
Effective problem solving
Exceptional Customer Service
Friendly and outgoing
Business Operations Understanding
Multitasking and Prioritization
Documentation and Reporting
Food and Beverage Service
Payment Processing
Timeline
Valet Attendant
Country Club Of Mobile
08.2024 - 12.2024
Golf Course Attendant
Harbor Links Golf Club
05.2023 - 09.2023
Receptionist/Bookkeeping Assistant
Gateway Concrete Forming Services
08.2022 - 08.2024
Server
Skyline Chili
12.2021 - 05.2024
Some College (No Degree) - Hospitality And Tourism
University of South Alabama
East Central High School
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