Grace Hunt
Bedford,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet company goals. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Expert in communication and negotiations. Highly adept at training, managing, coaching and mentoring sales and BDC associates.
Overview
5
5
years of professional experience
Work History
Corporate Finance Manager
Ken Ganley Auto Group
2023.02 - Current
- Conducted competitive analysis to identify post sale trends and capitalize on emerging opportunities for growth.
- Developed and implemented business strategies to achieve post sale goals.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Explained technical financial information to customers in easy to understand language.
- Continuously sought out opportunities for professional growth, attending industry trainings to stay current on trends in automotive finance.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Built an automated post sale process for 30+ dealers that increased revenue substantially on found business.
- Performed cash, card and check transactions to complete customer purchases.
Centralized Finance Manager
Auto Services Unlimited
2019.01 - 2023.02
- Educated customers on various loan products, ensuring clients fully understood their financial commitments.
- Improved dealership profitability by effectively managing and closing high-value deals.
- Processed loan applications and monitored progress from start to finish.
- Negotiated loan terms and conditions with customers to secure best deal.
- Compiled closing packages for drafting and presentation accuracy.
- Assisted customers with completing loan applications and state paperwork.
- Developed strong relationships with lenders to secure favorable loan terms.
- Negotiated favorable interest rates and terms with lending institutions, benefiting both dealership and clients.
- Proactively identified solutions for customers experiencing credit issues.
- Maximized revenue generation by upselling a variety of finance and insurance products to customers.
- Appointed and managed department leads to maintain smooth operations between different functional areas.
- Interacted well with customers to build connections and nurture relationships.
- Handled virtual financing for 8 Ohio stores and 2 New Jersey locations.
- Fluent in full Product menu presentation.
- Trained junior finance managers on compliant finance procedures and bank programs.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Utilized advanced CRM tools to track client interactions efficiently while maintaining detailed records of their individual goals, preferences, and concerns.
Education
Associate of Business Administration & Management -
Notre Dame College
Cleveland, OH2027
Skills
- Report Preparation
- V-Auto,VinSolutions, Dealertrack, POS, Dealercentric, Sales Force and CDK knowledge
- Process Development and Improvement
- Corporate policies
- Data Interpretation
- Regulatory Compliance
- Decision-Making
- Active Listening and Learning
- Lender relations
- Product Education
- Cash Handling
- Staff Management
- Strong negotiation skills
Accomplishments
- Promoted from BDC Manager to Virtual Finance Manager in first 3 years of employment.
- Supervised and trained team of 20+ staff members including 5 overseas representatives
- Learned over 30+ bank programs and funding procedures within first month as a F&I Manager.
- Became fluent with a full column menu presentation within a week.
- Completed automotive compliance training (F.I.L.E.S)
References
Nate Fried (Previous Director)- (239)-248-6002
Lia Murray (Previous Manager)- (216)-509-2693
Michael Dyer (Mentor)- (419)-577-6011
Ben Harrison (Mentor)- (419)-706-6126
Alexandra Matta (Previous HR Manager)- (440)-829-2390
Timeline
Corporate Finance Manager
Ken Ganley Auto Group
2023.02 - Current
Centralized Finance Manager
Auto Services Unlimited
2019.01 - 2023.02
Associate of Business Administration & Management -
Notre Dame College
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