Summary
Overview
Work History
Education
Skills
References
Affiliations
Certification
Timeline
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Grace Inglett

Alma,WI

Summary

Dynamic and resourceful professional with a proven track record at Kwik Trip, enhancing workflow and leading teams to surpass customer service expectations. Expertise in root-cause analysis and multitasking, utilizing logical reasoning and leadership development to drive efficiency. Recognized for maintaining high safety and quality standards while demonstrating a blend of hard and soft skills. Career ambitions focus on continuing to elevate team performance and operational excellence.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Team Member Into Assistant Food Service Leader

Kwik Trip
Alma, WI And Winona, MN
10.2021 - 10.2024
  • Provided customer service support to ensure satisfaction.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Assisted in the preparation of food items according to recipes and instructions.
  • Monitored staff performance and provided feedback to ensure quality customer service.
  • Ensured compliance with safety regulations, company policies, and procedures.

Landscaper

K & L MOWING
Alma, WI
05.2020 - 08.2021
  • Maintained and operated lawn care equipment such as mowers, trimmers, edgers, blowers, and hedge clippers.
  • Conducted regular inspections of lawn mowers to identify potential problems or areas in need of repair.

Restaurant Waiter

Slivermoon and Pier 4
ALMA, WI
05.2020 - 07.2021
  • Took accurate food and drink orders, using a POS ordering software system.
  • Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
  • Ensured that all food safety regulations were followed in the kitchen.
  • Prepared meals according to orders and menus, adjusted ingredients and cooking times accordingly.
  • Ordered and prepped supplies as needed for the kitchen.

Gardener

Garden Gate
Alma
02.2020 - 07.2021
  • Planned and planted flower beds and borders according to customer requirements.
  • Monitored the health of plants in order to identify any problems with pests or diseases.

Restaurant Hostess

Beth's Cafe
Nelson, WI
10.2019 - 03.2020
  • Assigned seating arrangements based on customer preferences
  • Provided menus and answered questions about such documents.
  • Managed reservations, waitlists, and special requests for large parties.
  • Stocked service areas with clean plates, bowls, cups, and other items as needed.
  • Scrubbed and sanitized dishes, and all other kitchen equipment.

Education

Associate of Arts - Liberal Arts And Sciences

Winona State University
Winona, MN
06-2025

High School Diploma -

Alma High School
Alma
05-2022

Skills

  • Workflow enhancement
  • Root-cause analysis
  • Persuasion techniques
  • Logical reasoning
  • Multitasking Abilities
  • Competitive
  • Leadership development
  • Resourceful efficiency

References

  • Kathy Graner, Employer at Beth's Cafe, (507)-459-3280, kkblee63@gmail.com, 1219 W. Broadway, Winona, MN, 55987
  • Sheila Huber, Owner of Garden Gate, (715)-495-6754, huber.1403@hotmail.com, S1403 County Road II, Alma, WI, 54610
  • Keith Oie, Teacher at Alma Area Schools, (651)-565-4802, oiek@alma.k12.wi.us, 23 Be Street, Wabasha, MN, 38329
  • Carolyn Grisen, Teacher at Alma Area Schools, (608)-685-4875, grisenc@alma.k12.wi.us, 309 Vista Drive, Alma, WI, 54610
  • Jim Haines, Coach for High School Softball, (715)-307-2838, jbhaines03@yahoo.com, 1001 2nd street, Pepin, WI, 54759

Affiliations

  • Softball Enthusiast
  • Old school tradition home life
  • Enjoys cooking and baking

Certification

  • First Aid & CPR Certified
  • Barbicide Certified

Timeline

Team Member Into Assistant Food Service Leader

Kwik Trip
10.2021 - 10.2024

Landscaper

K & L MOWING
05.2020 - 08.2021

Restaurant Waiter

Slivermoon and Pier 4
05.2020 - 07.2021

Gardener

Garden Gate
02.2020 - 07.2021

Restaurant Hostess

Beth's Cafe
10.2019 - 03.2020

Associate of Arts - Liberal Arts And Sciences

Winona State University

High School Diploma -

Alma High School
Grace Inglett