Grace Isakson
Jefferson City,MO
Summary
Enthusiastic candidate eager to contribute to success through hard work, attention to detail and excellent organizational skills. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet position requirements. Motivated to learn, grow and excel in a new environment.
Overview
4
4
years of professional experience
Work History
Supplies Administrator
GFI Digital
09.2023 - Current
- Managed inventory corrections to ensure minimal discrepancies
- Handled customer communications through emails and phone calls daily
- Efficiently placed supply orders with minimal mistakes
- Focused on data-driven decision-making, leading to higher supply margins
- Created monthly schedules to help the team understand their roles.
Barista
Dunn Brothers Coffee
09.2022 - 09.2023
- Created wide variety of hot and cold drinks with consistently positive customer satisfaction scores.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained regular and consistent attendance and punctuality.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Trained new employees, sharing knowledge and expertise of coffees, teas and merchandise.
- Operated cash register for cash, credit, and debit card transactions with excellent accuracy levels.
Safe Deposit Attendant/Teller
Central Motor Bank
04.2022 - 10.2022
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Educated customers on use of banking website and mobile apps.
- Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
- Stocked supplies for customers and personal teller station.
- Maintained friendly and professional customer interactions.
- Managed multiple tasks and met time-sensitive deadlines.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Answered phone promptly and directed incoming calls to correct offices.
- Trained new tellers in processes and procedures for financial institution, answering questions and providing guidance.
- Adhered to dual control processes and audited cash drawers to reduce losses due to accounting errors and employee theft.
- Performed vault, alarm and door duties to facilitate opening and closing of operations.
Personal Assistant/Receptionist/Cashier
Mountain Renewal Skincare And Women’s Consignment
09.2020 - 01.2022
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals
- Confirmed appointments, communicated with clients and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Stocked merchandise according to organizational systems and cleanliness standards.
Horse Wrangler
Ya-Hoo Corrals
06.2020 - 08.2021
- Monitored animals for signs of disease, illness or injury and communicated concerns to owners.
- Lead pony rides.
- Assisted with trail ride loading and unloading.
- Managed the business calendar including scheduling rides over the phone and in person.
- Collected and authorized payments of guests.
- Learned duties for various positions and provided backup at key times.
- Created and updated records and files to maintain accurate and compliant documents.
- Assisted management with activities to plan and oversee events and lessons.
Education
Graphic Design And Media Arts
Southern New Hampshire University
Online Program06.2026
High School Diploma -
Helias Catholic High School
Jefferson City, MO05.2022
Skills
- Sorting and Filing
- Banking Transactions
- Phone Inquiries
- Excellent Memory
- Adaptive and Creative
- MS Office Proficiency
- Time Management
- Verbal and Written Communication
- PC Proficiency
- Telephone Skills
- Mail Handling
- Graphic Design
- Exceptional Customer Service
- Fluent German Speaker
Timeline
Supplies Administrator
GFI Digital
09.2023 - Current
Barista
Dunn Brothers Coffee
09.2022 - 09.2023
Safe Deposit Attendant/Teller
Central Motor Bank
04.2022 - 10.2022
Personal Assistant/Receptionist/Cashier
Mountain Renewal Skincare And Women’s Consignment
09.2020 - 01.2022
Horse Wrangler
Ya-Hoo Corrals
06.2020 - 08.2021
Graphic Design And Media Arts
Southern New Hampshire University
High School Diploma -
Helias Catholic High School
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