Grace Isola
Monongahela,PA
Summary
Compassionate and dedicated healthcare professional with extensive experience at BOAJ Healthcare Services. Proven ability in vital signs monitoring and effective communication, enhancing patient care and satisfaction. Recognized for fostering strong relationships with clients and families, ensuring personalized support and dignity in care. Committed to continuous improvement and teamwork in diverse healthcare settings.
Overview
5
5
years of professional experience
Work History
DSP
BOAJ Healthcare Services, Monongahela, United States
10.2024 - Current
- Assisted in daily patient care activities, ensuring comfort and safety for individuals.
- Monitored patient vital signs and reported changes to nursing staff promptly.
- Maintained accurate documentation of patient progress and care provided.
- Collaborated with multidisciplinary teams to develop individualized care plans.
- Advocated for patients' needs, ensuring their preferences were respected in care decisions.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored clients' overall health and well-being and noted significant changes.
- Provided compassionate and patient-focused care to cultivate well-being.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Transported clients to and from medical appointments with safety and efficiency.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Recorded status and duties completed in logbooks for management.
- Completed regular check-ins and progress report for each client.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Identified needs and coordinated plans for travel and out-of-town functions.
Support Worker
Brightsky Healthcare, Coventry,united Kingdom
09.2023 - 07.2024
- Assisted healthcare professionals with patient inquiries and support services.
- Managed appointment scheduling and coordinated communication between patients and staff.
- Provided training on operational procedures to new team members, enhancing service delivery.
- Ensured compliance with health and safety regulations during daily operations.
- Streamlined patient intake processes, improving overall efficiency of service delivery.
- Responded promptly to client concerns, fostering positive relationships and satisfaction.
- Collaborated with multidisciplinary teams to enhance patient care initiatives and support systems.
- Maintained accurate records in electronic health systems, ensuring data integrity and accessibility.
- Utilized various communication channels – including phone calls, emails, live chats –adaptively based on the needs of each individual client interaction.
- Conducted regular reviews of support resources, updating documentation as needed for accuracy and relevance.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Caregiver
Dolphin Healthcare Services, United Kingdom.
04.2023 - 06.2023
- Provided compassionate personal care, assisting clients with daily living activities.
- Administered medication and monitored vital signs to ensure client health and safety.
- Developed individualized care plans based on client needs and preferences.
- Assisted in mobility support, enhancing client independence and comfort.
Domiciliary Care Worker
Caring Care Limited,Birmingham United Kingdom
12.2022 - 03.2023
- Assisted nursing staff in delivering patient care and support, ensuring comfort and safety.
- Monitored vital signs and reported changes to healthcare professionals for timely interventions.
- Documented patient information accurately in electronic health records to maintain up-to-date files.
- Facilitated communication between patients, families, and medical teams to enhance care coordination.
- Supported daily living activities for patients, promoting independence and dignity in care routines.
- Educated patients on health management strategies, fostering understanding of their conditions.
- Collaborated with multidisciplinary teams to optimize patient outcomes and streamline processes.
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Assessed and documented patient skin conditions to support effective nursing care.
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
- Cultivated strong relationships with patients and families, fostering an environment of trust and open communication that facilitated better healthcare experiences.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Supported nursing staff with care of incontinent patients and promotion of continence care.
- Increased patient safety by promptly addressing concerns and reporting incidents or potential hazards to supervisory staff.
- Assisted nursing staff in maintaining a clean and safe environment for optimal patient recovery.
- Contributed to efficient patient care by accurately documenting medical information and maintaining up-to-date records.
- Performed vital signs monitoring, ensuring timely reporting of any abnormalities to the medical team.
- Responded swiftly to emergency situations, providing prompt assistance while following established protocols until professional help arrived onsite.
- Participated in ongoing training sessions, staying current with best practices in health care assistance.
- Administered medication under supervision, ensuring adherence to healthcare plans and contributing to patient recovery.
- Reduced stress levels for patients and families by providing clear communication and timely updates on care plans.
- Improved patient satisfaction with compassionate care and attentive listening to concerns and needs.
- Monitored and recorded patient vitals, providing critical data for healthcare professionals to assess patient health.
- Enhanced patient comfort and safety by meticulously following hygiene protocols and assisting with daily living activities.
- Assisted with nutritional planning, ensuring patient diets supported health and recovery goals.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Upheld infection control and prevention policies across different patient-facing areas.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Assisted clients with daily living activities, promoting independence and enhancing quality of life.
- Administered medications and tracked health changes to ensure compliance with care plans.
- Maintained accurate records of client progress and communicated updates to family members.
- Provided companionship and emotional support, fostering positive relationships with clients.
- Trained new caregivers on best practices in personal care and safety protocols.
- Implemented safety measures in home environments, reducing risks of accidents or injuries for clients.
- Conducted ongoing assessments of clients'' needs, adjusting care plans as necessary to maintain a high level of personalized support.
- Coordinated respite care for families needing temporary relief from full-time caregiving duties without compromising client wellbeing.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Health Care Assistant
University College Hospital,Ibadan Nigeria
12.2020 - 11.2022
- Supported nursing staff in delivering comprehensive patient care and support services.
- Oversaw monitoring of vital signs and communicated changes to healthcare professionals for prompt interventions.
- Recorded patient information with precision in electronic health records to ensure accurate and current files.
- Orchestrated communication between patients, families, and medical teams to optimize care coordination.
- Facilitated daily living activities to enhance patient independence and dignity.
- Facilitated patient education on health management strategies to enhance understanding of medical conditions.
- Facilitated collaboration among multidisciplinary teams to enhance patient outcomes and improve operational efficiency.
- Facilitated patient hygiene, physical comfort, nutrition, and mobility while meticulously observing and reporting specific changes.
- Minimized infection risk by implementing stringent hygiene protocols throughout care delivery processes.
- Monitored patient skin conditions and communicated findings to registered nurse.
- Enhanced patient satisfaction through delivery of compassionate and attentive care to individuals with diverse health conditions.
- Ensured cleanliness and organization of environment while prioritizing health and safety standards.
- Facilitated patient comfort through delivery of personal care services, including bathing, grooming, and toileting assistance.
- Established and nurtured strong relationships with patients and families to enhance trust and communication.
- Organized bedding and cushions to optimize patient comfort in beds and chairs.
- Facilitated nursing staff in managing care for incontinent patients and enhancing continence care practices.
- Enhanced patient safety by proactively addressing concerns and reporting incidents or potential hazards to supervisory staff.
- Supported nursing staff in upholding cleanliness and safety standards to enhance patient recovery.
- Facilitated efficient patient care through precise documentation of medical information and maintenance of current records.
- Executed vital signs monitoring, ensuring prompt communication of abnormalities to medical team.
- Managed emergency response efforts by providing immediate assistance and adhering to established protocols until professional help arrived on-site.
- Engaged in continuous training sessions to enhance knowledge of best practices in health care assistance.
- Oversaw medication administration under supervision, ensuring compliance with healthcare plans.
- Facilitated stress reduction for patients and families through effective communication and timely updates on care plans.
- Enhanced patient satisfaction through compassionate care and attentive listening to individual concerns.
- Oversaw monitoring and recording of patient vitals to ensure accurate health assessments.
- Elevated patient comfort and safety by rigorously adhering to hygiene protocols and facilitating daily living activities.
- Facilitated nutritional planning to optimize patient diets for health and recovery objectives.
- Executed linen changes in patient rooms to ensure cleanliness and promote health standards.
- Recorded patient information and care activities in electronic health record systems.
- Facilitated completion of daily living activities for patients with self-care limitations.
- Enforced infection control and prevention policies across diverse patient-facing areas.
- Oversaw patient specimen sample monitoring and test result analysis to ensure timely communication of concerning health changes.
Education
Master of Science -
Aston University
United Kingdom Bachelor of Early Childhood Care And Education - Education
University of Ibadan
Ibadan, Nigeria Skills
Teamwork
Teamwork and collaboration
Fast learner
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking
Reliability
Vital signs monitoring
Excellent communication
Critical thinking
Clear communication
Attentive to people
Organizational skills
Team collaboration
Active listening
Effective communication
Dressing assistance
Adaptability and flexibility
Patient confidentiality
Physical strength
Safety compliance
Meal planning and preparation
Cooking meals
Personal hygiene assistance
Housekeeping
Household cleaning
Bedside manner
Personal care worker
Emotional support
Documentation and recordkeeping
Meal preparation
Feeding assistance
Team building
Vitals monitoring and documentation
Self motivation
Medication administration
First aid training
Light cleaning
Care planning
Blood glucose monitoring
Timeline
DSP
BOAJ Healthcare Services, Monongahela, United States
10.2024 - Current
Support Worker
Brightsky Healthcare, Coventry,united Kingdom
09.2023 - 07.2024
Caregiver
Dolphin Healthcare Services, United Kingdom.
04.2023 - 06.2023
Domiciliary Care Worker
Caring Care Limited,Birmingham United Kingdom
12.2022 - 03.2023
Health Care Assistant
University College Hospital,Ibadan Nigeria
12.2020 - 11.2022
Master of Science -
Aston University
Bachelor of Early Childhood Care And Education - Education
University of Ibadan