Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Grace Jackson

Elyria

Summary

Dedicated PCA/STNA with extensive experience at Southwest General Hospital, excelling in compassionate care and effective patient communication. Proven ability to monitor vital signs and respond swiftly in emergencies, ensuring safety and comfort for clients. Strong attention to detail and commitment to maintaining accurate care documentation enhance overall patient satisfaction.

Overview

11
11
years of professional experience
1
1
Certification

Work History

PCA/STNA

Southwest General Hospital
Middleburg Hts
10.2024 - Current
  • Communicated regularly with supervisors regarding any changes in client status or behavior that requi
  • Communicated regularly with supervisors regarding any changes in client status or behavior that require attention.
  • Gave reminders about hygiene practices like brushing teeth or combing hair.
  • Helped patients to perform range-of-motion exercises as instructed by physical therapists or other healthcare professionals.
  • Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
  • Maintained accurate records of client care services provided on a daily basis.
  • Monitored vital signs such as blood pressure and pulse rate for clients under medical care.
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
  • Responded to bell or light signal calls to assist patients with needs.
  • Prepared patient chart for admission and compiled appropriate paperwork.
  • Delivered outstanding patient care based on physical, psychological, educational and related criteria.

PCA/STNA

Altenheim Senior Living
Strongsville
03.2021 - 06.2024
  • Gave reminders about hygiene practices like brushing teeth or combing hair.
  • Communicated regularly with supervisors regarding any changes in client status or behavior that require attention.
  • Answered call lights promptly and responded to requests for assistance from patients or family members.
  • Assisted patients with mobility issues in transferring from bed to wheelchair or other assistive device.
  • Responded quickly during emergency situations in accordance with hospital protocols.
  • Performed routine medical tasks, such as taking blood pressure and changing dressings.
  • Helped maintain a clean and orderly environment throughout the facility.

Sales Associate

Sears Hometown & Outlet Stores Inc.
Elyria
04.2014 - 05.2016
  • Assisted customers with product selection, sizing and styling.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Processed credit card transactions quickly and securely.
  • Handled customer complaints in a professional manner.
  • Processed transactions using a point-of-sale system.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Conducted inventories on a regular basis to track stock levels.
  • Attended weekly team meetings to review performance goals and objectives.
  • Restocked shelves as needed to ensure sufficient inventory levels.

Education

Some College (No Degree) - Medical

Briant Straton Colloge
Parma Ohio

Skills

  • Personal care
  • Care documentation
  • Emergency response
  • Patient communication
  • Client relationship management
  • Time management
  • Attention to detail
  • Team collaboration
  • Customer service
  • Problem solving
  • Cultural sensitivity
  • Compassionate care
  • HIPAA compliance
  • Patient documentation
  • Continuing education
  • Vital signs monitoring
  • Safety awareness
  • Family support

Languages

English
Professional
Chinese (Cantonese)
Limited
Spanish
Limited
Hindi
Limited

Certification

State Certified STNA

Certified CPR

References

References available upon request.

Timeline

PCA/STNA

Southwest General Hospital
10.2024 - Current

PCA/STNA

Altenheim Senior Living
03.2021 - 06.2024

Sales Associate

Sears Hometown & Outlet Stores Inc.
04.2014 - 05.2016

Some College (No Degree) - Medical

Briant Straton Colloge

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