Grace Jameson
Rochester,United States
Summary
Motivated and dependable retail professional with hands-on experience in customer service, sales, and inventory control. Began working at 16 as a Sales Associate at JCPenney, where I developed strong communication, problem-solving, and multitasking skills while also taking on cashier responsibilities. Continued building retail expertise at Academy Sports + Outdoors, starting as a part-time cashier and quickly advancing to Inventory Control Team Member. In this role, I collaborated with the merchandising and receiving teams, managed planogram resets, and ensured accurate inventory flow and store transfers. Proven ability to balance work with a demanding athletic schedule, demonstrating dedication, leadership, reliability, a positive work ethic, time management, and a growth mindset. I am eager to grow my career and apply my strengths to contribute to a successful team.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Inventory Control Team member
Academy Sports and Outdoors
01.2025 - Current
- Inspected incoming inventory for damage or contamination to maintain high-quality stock
- Reconciled physical counts with digital records and resolved discrepancies
- Maintained excellent inventory organization and kept all products accessible
- Developed and recommended strategies to improve inventory processes
- Confirmed merchandise location met storage requirements
- Kept warehouse and work areas organized, clean, and free from hazards
- Kept inventory records updated and prepared standard reports for management review
- Coordinated periodic cycle counts to maintain inventory accuracy
- Monitored slow-moving or obsolete items to minimize excess stock and reduce carrying costs
- Participated in completion of quarterly and annual physical inventory counts
- Conducted regular audits of warehouse stock to maintain accuracy and prevent discrepancies
- Communicated with suppliers regarding lead times, delivery schedules, or changes in order status
- Researched inventory-related discrepancies, making appropriate adjustments in inventory system
- Operated handheld tools and devices to process incoming products and materials
- Trained new team members on proper inventory management techniques and company policies
- Partnered with logistics team to resolve any shipping or receiving issues impacting inventory accuracy or availability
- Performed daily review of inventory reports to assist with correction activities
- Investigated inventory discrepancies by analyzing transaction history and collaborating with cross-functional teams
- Monitored inventory and movement to determine warehouse accuracy
- Examined shipping contents against manifests to detect discrepancies
- Resolved shortages and damages with excellent documentation and vendor relations
- Assembled and repackaged items into containers and boxes for shipment
- Used computers to generate shipping labels and update inventory
- Checked goods received against purchase orders or invoices
Cashier Team member
Academy sports and outdoors
05.2024 - 01.2025
- Worked with supervisory team to meet customer needs
- Informed customers of promotions and special offers to increase sales
- Offered customers information about upcoming promotions and available items
- Kept clean, organized, and well-stocked checkout areas
- Gave customers full attention and attended to their needs
- Provided information to customers on products or services
- Addressed customer questions and complaints with professionalism
- Covered multiple store areas by cross-training in different roles
- Promoted customer satisfaction by supporting merchandise selection, returns and exchanges
- Issued refunds and credits to customers and documented reasons
- Prevented losses by watching for suspicious behavior
- Enhanced shopping experiences, directing or escorting to product locations on sales floor
- Recorded daily transactions in system using correct procedures and focusing on accuracy
- Kept customers happy by quickly processing payments and bagging purchases
- Totaled purchases and accepted payments using touch-screen register system
- Counted and secured cash to maintain accurate register totals
Cashier/ Sales Associate
JCPenney
05.2022 - 07.2023
- Informed customers of promotions and special offers to increase sales
- Addressed customer questions and complaints with professionalism
- Gave customers full attention and attended to their needs
- Provided information to customers on products or services
- Kept clean, organized, and well-stocked checkout areas
- Worked with supervisory team to meet customer needs
- Offered customers information about upcoming promotions and available items
- Issued refunds and credits to customers and documented reasons
- Recorded daily transactions in system using correct procedures and focusing on accuracy
- Monitored fitting rooms and completed general cleaning tasks throughout store
- Kept customers happy by quickly processing payments and bagging purchases
- Covered multiple store areas by cross-training in different roles
- Maintained neat drawer with correct amount of change to meet customer needs
- Totaled purchases and accepted payments using touch-screen register system
- Counted and secured cash to maintain accurate register totals
- Promoted customer satisfaction by supporting merchandise selection, returns and exchanges
- Redeemed coupons, loyalty points and benefits for purchased items
- Enhanced shopping experiences, directing or escorting to product locations on sales floor
- Followed current pricing standards to process payments for products or services
Education
Diploma -
Rochester High School
Rochester 08.2020 - 05.2024
Medical Assistant -
Capital Area Career Center
08.2023 - 05.2024
Skills
- Customer service
- Inventory control
- Attention to detail
- Basic math
- Reliable
- Teamwork and collaboration
- Problem-solving aptitude
- Competitive
- Adaptability and resilience
- Strong work ethic
- Time management
- Leadership
- Self-discipline
- Strategic thinking
- Personable and friendly
- Visualization techniques
- Responsible
- Active listening
- Effective communication
- Organizational skills
- Professionalism
- Decision-making
- Motivated
Accomplishments
- Awarded “Employee of the Month” currently 5 times from 2024-2025.
Language
English-Native
National Honor Society
The National Honor society is a prestigious organization that recognizes and encourages academic achievement, leadership. service, and character in a high school student.
Timeline
Inventory Control Team member
Academy Sports and Outdoors
01.2025 - Current
Cashier Team member
Academy sports and outdoors
05.2024 - 01.2025
Medical Assistant -
Capital Area Career Center
08.2023 - 05.2024
Cashier/ Sales Associate
JCPenney
05.2022 - 07.2023
Diploma -
Rochester High School
08.2020 - 05.2024
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