Grace Jankowski
Chicago,IL
Summary
As a restaurant crew member at Wendy's, I applied food and beverage production skills to deliver quality service for customers. I joined Wendy's in August 2023, after working as a crew member at McDonald's for seven months. I excelled at McDonald's by enhancing customer service and operations, handling cashiering and inventory tasks, and ensuring accuracy and efficiency. My dedication to professionalism and reliability consistently met and exceeded workplace standards. Currently, I'm pursuing a social science BS degree at the University of Maryland Global Campus. I am interested in learning more about the social and cultural aspects of human behavior. I'm eager to be challenged and apply knew knowledge.
Overview
2
2
years of professional experience
Work History
Crew Member- Preparation
Wendy's
08.2023 - Current
- Kept workstation and equipment clean, organized, sanitized, and food items stocked.
- Washed dishes, swept and mopped, and participated as part of duties.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts.
- Washed, diced, and cut vegetables for food preparation.
- Prepared salads, condiments, and fresh burger toppings using procedural and precise measurements.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Used knowledge and training in handling food properly and labeling, dating, and storing items in the cooler to optimize freshness.
Professional Development
03.2023 - 07.2023
Coursera and Other Vocational Training For Skill Devolvement
Crew Member
McDonald's
09.2022 - 03.2023
- Worked front counter, drive-thru, and other areas, taking orders, preparing sandwiches, and collecting payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated well with teammates and management, following directions effectively in fast-paced environments.
- Cleaned and organized restrooms, restocking dispensers, sanitizing fixtures, mopping, and spot-cleaning partition walls and doors.
- Operated cash register for cash, debit, and credit card transactions, maintaining a balanced cash drawer and ensuring accurate accounting at the end of each shift.
- Washed equipment, surfaces, refrigerators, and other areas, applying sanitizing chemicals to uphold procedures and contribute to a clean and welcoming experience for customers.
Education
Bachelor of Science - Social Science
University of Maryland Global Campus
Adelphi, MD06.2027
Certificate - Introduction To Customer Service
Coursera
Mountain View, CA07.2024
Accredited Certificate - Food Handler Training Course
360 Training- Learn2Serve
Austin Texas07.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Following Directions
- Communication
- Computer Literacy and Navigation
- Competence
- Reliability
- Memorization
- Active Listening and Non-Verbal Communication
- Professionalism
- Lifting Fifty Pounds
- Restocking Inventory
Timeline
Crew Member- Preparation
Wendy's
08.2023 - Current
Professional Development
03.2023 - 07.2023
Crew Member
McDonald's
09.2022 - 03.2023
Bachelor of Science - Social Science
University of Maryland Global Campus
Certificate - Introduction To Customer Service
Coursera
Accredited Certificate - Food Handler Training Course
360 Training- Learn2Serve
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