Grace Johnson
Westerville,OH
Summary
Professional and empathetic childcare assistant director with proven instructional record and 5 years of experience in school leadership. Child Development Associate License & CPR Certificate. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Director
KinderCare Learning Center
01.2023 - Current
- Assist the Center Director in all areas of school management, administration, leading teaching staff, supporting families, achieving enrollment, accreditation, operational objectives, calendar management, scheduling meetings and daily activities
- Compiled reports, distribute all incoming/outgoing mail, ordered supplies, maintained inventory of materials, answering phones, taking inquiries, scheduling and conducting tours along with other administration tasks as needed
- Managed or handle over 150 accounts payable to ensure payment on time, accounts receivable, payroll, disbursements, and tuition changes
- Planned, implemented, monitored, and accesses school programs consistent with the state of Ohio and health and safety guidelines including coaching and training new staff member
- Manage, create, establish, and organize spreadsheet documentation for all student, and staff members and preserve the confidentiality of all files
- Effectively respond 60 + calls daily (remotely).
Assistant Director
Primrose School at Polaris
08.2020 - 12.2023
- Perform executive assistant support function for the director, delivering top-notch administrative support to office staff, and promoting excellence in office operations
- Entered data for managers daily and updated customer accounts with accuracy
- Cultivate positive relationships with families by shared desire to provide the best care, teachers, state licensing authorities, community contacts and corporate partners
- Answering calls, taking inquiries, scheduling tours, and planning school activity
- Maintained inventory of necessary and supplements materials, such as textbooks, computers, stationery, food ingredients, and janitorial supplies.
Curriculum Coordinator / Substitute Teacher
Tree of Life Christian School
08.2017 - 08.2020
- Planned, formulated, accessed goals, and provided activities for students while maintaining classroom management
- Instruct a variety of subjects and reach students with engaging lesson plans
- Contribute and write individualized education program
- Encouraged high lesson standards through maintenance and updating of school curriculum
- Oversaw safety measures, health code compliance, and security policies.
Customer Service Representatives
Easy Pickins
06.2015 - 07.2017
- Coordinated with the team to provide 24/7 customer support which improved customer satisfaction by 20%
- Handle 60 + calls on a daily basis, maintaining the needs of customers
- Handle customers, complaints, disputes, and product exchanges from the store.
Education
Master’s Of Science In Business Administration - Business Administration And Management
Grand Canyon University
Phoenix, AZBachelor's Degree In Educational Studies - Education Administration
Ashworth College
05.2022
Child Development Associate (CDA) Certificate - Early Childhood Education
Ashworth College
Atlanta, GA06.2019
Skills
- Excellent organization and detail-oriented
- Ability to prioritize and delegate tasks
- Ability to budget, market, and plan quality
- Leadership and Teamwork
- Time/ Spreadsheet Management
- Communication / Interpersonal Communication
- Facility/ Account Management
- Microsoft Excel
- Customer service
- Adaptability/Flexibility
Accomplishments
- Documented and resolved child files documentation issues which led to structural and more organized filing systems for students files.
- Supervised a team of 20 staff members.
- Achieved employee awards by successfully completing and increasing our monthly enrollment rate by 4% with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets and keep records of both students and employees files.
Affiliations
- Society of Human Resource Management
- American Society of Safety Professionals
Certification
- Licensed Child/Adult CPR& First Aid - 2026
Languages
English
Native or Bilingual
Timeline
Assistant Director
KinderCare Learning Center
01.2023 - Current
Assistant Director
Primrose School at Polaris
08.2020 - 12.2023
Curriculum Coordinator / Substitute Teacher
Tree of Life Christian School
08.2017 - 08.2020
Customer Service Representatives
Easy Pickins
06.2015 - 07.2017
Master’s Of Science In Business Administration - Business Administration And Management
Grand Canyon University
Bachelor's Degree In Educational Studies - Education Administration
Ashworth College
Child Development Associate (CDA) Certificate - Early Childhood Education
Ashworth College
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