Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Grace Kellogg

Litchfield,CT

Overview

9
9
years of professional experience
1
1
Certification

Work History

Freelance Marketing Specialist

Aligra LLC
Woodbury, CT
05.2024 - Current
  • Developed outreach strategies with vendor partners to enhance brand visibility and engagement.
  • Evaluated digital presence by product, service or brand to help define digital strategies.
  • Created marketing strategies for existing products, services and new product launches.
  • Leveraged marketing data to forecast marketing campaign success and sales trends.

Senior Operations Consultant

JLL Technology
New Milford, CT
04.2022 - 05.2024
  • Designed and implemented a new hiring process and selection tools, reducing time-to-hire.
  • Developed and administered operational gap assessments, working directly with new hires to optimize onboarding and training.
  • Collaborated with HR, Finance, and Departmental VPs to develop and manage annual new hire budges, totaling $5M+.
  • Spearheaded and executed large-scale employee engagement events for 500+ employees, increasing participation rates by 35%.
  • Led and moderated executive-level presentations and virtual conferences for up to 4,000 attendees, improving leadership visibility and increasing employee engagement by 15%.
  • Drove a 10% increase in membership for the Women Transforming Technology DEI group in 2023 by launching interactive workshops and professional development initiatives.

Assistant Facilties Manager, North America

JLL, Jones Lang LaSalle
Chica, IL
10.2019 - 10.2022
  • Collaborated with L&D teams to design and implement a communications and interactive training program for new technology, improving employee adoption rates by 80%.
  • Led the end-to-end delivery of a space booking software project across 80 offices, from SOW development to successful closeout, ensuring project completion on time and within budget.
  • Spearheaded the management of all account technology products, improving efficiency and service delivery across multiple departments by ensuring product alignment with operational goals.
  • Monitored and analyzed the performance of national account vendors, ensuring 95% alignment with key performance metrics, leading to improved vendor relationships and service quality.
  • Directed the HSSE program for the entire account, ensuring adherence to safety and environmental standards.
  • Managed sourcing, negotiation, and logistics for COVID-19 PPE, achieving $700K+ in cost avoidance across 115+ offices while ensuring compliance with health and safety regulations.

Vendor Manager

JLL, Bank of America Account
Chicago, IL
10.2021 - 03.2022
  • Led vendor management for commercial spaces, including RFP processes and vendor selection, ensuring target compliance with contract terms and reducing operational costs through efficient negotiations.
  • Cultivated and strengthened relationships with key vendors and clients, conducting regular performance reviews that resulted in a 20% improvement in service performance and client satisfaction.
  • Partnered with Sourcing and Risk teams to proactively identify and address potential HR and operational risks, developing strategic mitigation plans that reduced vendor-related disruptions.
  • Negotiated a $500K credit for the organization by identifying vendor non-compliance issues and executing corrective actions, resulting in cost savings and stronger vendor accountability.
  • Developed and presented detailed "Action and Remediation Plans" to senior leadership, resolving vendor escalations and improving supplier performance metrics.
  • Led a comprehensive audit of 18,000+ work orders in a one-week timeframe, identifying pricing discrepancies that resulted in a major cost reduction for the organization.

Facilities Coordinator

JLL
Chicago, IL
02.2019 - 10.2019
  • Managed office facilities and a $25MM budget for 6 corporate offices, including the Global HQ, optimizing operational costs while ensuring compliance with HR policies and building maintenance standards.
  • Redesigned and streamlined the onboarding process for the Midwest portfolio, developing a new hire technology training course that reduced onboarding time by 20% and increased new hire productivity by 25%.
  • Planned and coordinated office-wide events and team-building initiatives, increasing employee engagement by 30% and improving overall workplace culture and communication.
  • Led end-to-end project delivery for new tech beverage machines in 12 kitchens, ensuring successful implementation within budget and on schedule, resulting in improved employee satisfaction and operational efficiency.
  • Fostered strong relationships with vendors, building management, and office administrators, ensuring seamless day-to-day operations.

Relationship Manager

Blueleaf Lending
Chicago, IL
07.2017 - 02.2019
  • Processed and managed mortgage applications in Encompass from intake to submission, ensuring 100% compliance with underwriting standards and federal regulations, resulting in zero audit findings and timely approvals.
  • Developed and facilitated training programs to enhance team performance and ensure compliance with internal processes, improving team efficiency by 20% and reducing compliance errors by 15%.
  • Planned and executed client recruiting events, leading to a 15% increase in client acquisition and strengthening relationships with potential clients, resulting in higher conversion rates.
  • Streamlined client data management and enhanced sales tracking through CRM platforms (BNTouch, Usherpa), improving sales forecasting accuracy by 30% and increasing team productivity by 25%.
  • Built and maintained strong relationships with realtors, driving cross-selling opportunities that resulted in a 10% increase in revenue and an expanded client base.

Office Assistant

Loyola University Chicago
Chicago, IL
08.2015 - 07.2017
  • Served as the main point of contact for 20 new student hires, providing training on front-office operations, improving onboarding efficiency by 25% and ensuring seamless integration into daily departmental functions.Coordinated and maintained class schedules and event calendars for 4 departments.
  • Oversaw department booth at University Recruiting Fairs and created SOPs to successfully engage interested students.
  • Recorded and distributed meeting minutes at weekly Board and Faculty & Staff meetings, ensuring timely and accurate documentation that facilitated decision-making and improved communication across departments.
  • Collaborated with Events Services, Guest Accommodations, and Catering teams to organize multiple department events, ensuring smooth execution.
  • Tracked and managed department expenses using Microsoft Access ledgers, maintaining accuracy and budget compliance, and streamlining financial tracking processes.
  • Generated and submitted check requisitions and expense reimbursements to the Financial Services Department, ensuring timely processing.

Education

Bachelor of Arts - Spanish

Loyola University Chicago
Chicago

Skills

  • Employee onboarding
  • Performance management
  • Employee engagement
  • Project management
  • Procedures implementation
  • Training program development
  • Employee recognition
  • Event planning

Certification

  • Event Planning Certificate (pending)
  • SHRM-CP (pending)

References

References available upon request.

Timeline

Freelance Marketing Specialist

Aligra LLC
05.2024 - Current

Senior Operations Consultant

JLL Technology
04.2022 - 05.2024

Vendor Manager

JLL, Bank of America Account
10.2021 - 03.2022

Assistant Facilties Manager, North America

JLL, Jones Lang LaSalle
10.2019 - 10.2022

Facilities Coordinator

JLL
02.2019 - 10.2019

Relationship Manager

Blueleaf Lending
07.2017 - 02.2019

Office Assistant

Loyola University Chicago
08.2015 - 07.2017
  • Event Planning Certificate (pending)
  • SHRM-CP (pending)

Bachelor of Arts - Spanish

Loyola University Chicago

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Grace Kellogg