Grace Kennedy
Mancos,CO
Summary
Detail-oriented professional with experience in administrative organization and customer service. Proven track record in managing daily operations and maintaining high standards of communication.
Overview
12
12
years of professional experience
Work History
Assistant Manager - Motorclothes
Durango Harley Davidson
Durango, CO
02.2024 - Current
- Assist in managing daily operations at a premier motorcycle dealership, and help train new employees on customer service standards and operational procedures.
- Provide guidance and support to junior staff members on daily tasks, projects, and objectives.
- Implement best practices for showroom presentation and merchandise displays.
- Managed customer service inquiries and complaints in a timely manner.
- Perform opening and closing responsibilities and overseeing cash transactions.
Administrative Assistant
Mancos Early Learning Center
Mancos, CO
08.2013 - 05.2023
- Prepared and maintained accurate records and files for administrative tasks.
- Managed incoming correspondence, encompassing emails and phone calls efficiently.
- Maintained office supplies inventory, ensuring availability of essential items.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Handled confidential documents efficiently while adhering to established protocol.
- Processed invoices for payment.
- Coordinated tuition collection and secured funding for families via state system.
- Organized files, developed spreadsheets, and scanned documents, maintaining the front desk and reception area in a neat and organized fashion.
- Conducted state inspections while ensuring compliance with state requirements for the Center and staff.
- Supported teachers by providing assistance with children and classroom activities.
Education
Associate of Arts - General Studies
Colorado Mountain College
Glenwood Springs, CO05-2010
Skills
- Customer service
- Visual merchandising
- Team leadership
- Time management
Timeline
Assistant Manager - Motorclothes
Durango Harley Davidson
02.2024 - Current
Administrative Assistant
Mancos Early Learning Center
08.2013 - 05.2023
Associate of Arts - General Studies
Colorado Mountain College
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