GRACE KING
Orlando,FL
Summary
Resourceful and innovative professional with over 26 years of Program Management,sales, accounting and financial management experience within a broad range of industries. Skilled Account Coordinator with comprehensive experience in managing client accounts, coordinating marketing strategies, and providing exceptional customer service. Possess strong analytical skills to identify trends and develop key business strategies. Demonstrated ability to foster productive relationships with clients and colleagues, resulting in improved account management processes. Committed to delivering high-quality results while meeting rigorous performance targets.
Overview
28
28
years of professional experience
Work History
Office Manager
Lynch Home Services
Orlando, FL
07.2023 - Current
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Provided administrative support to management team including preparing reports and presentations.
- Managed relationships with external vendors such as advertising agencies, graphic designers and software developers.
- Conducted research on current best practices for digital marketing, social media, and public relations initiatives.
- Organized special events such as sales promotions, clearance sales.
- Maintained accurate records of all sales activities including presentations, proposals, closed sales.
- Maintained filing system for records, correspondence and other documents.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
CEO, Board Member
ANATHA USVI
St.Croix, USVI
01.2017 - Current
- Founded and managed a non-profit organization overseeing all marketing and fundraising activities
- Developed and executed comprehensive fiscal and marketing plans leading to successful cultivation and stewardship events.
- Collaborated with outside vendors to coordinate special events such as field trips or guest speakers.
- Attended networking events within the community promoting awareness about the youth programs offered by the organization.
- Developed and implemented age-appropriate activities designed to engage youth in the program.
- Ensured compliance with applicable laws regarding safety regulations for minors participating in the program.
- Developed grant proposals to secure funding for nonprofit organizations.
- Prepared budgets reflecting estimated costs associated with proposed projects or initiatives.
Public Relations /After-School Site Coordinator
University of the Virgin Islands
Saint Croix , USVI
08.2017 - 08.2023
- Organized and coordinated after-school activities for students of varying ages.
- Promoted positive relationships between students through conflict resolution strategies.
- Planned fundraisers or grant opportunities as necessary for financial support of the organization's mission. Collaborated with governmental agencies, including the Department of Human Services, the Department of Labor, and volunteers, to facilitate youth development/4-H programs.
Participated in grant development and research.
Trained 4-H students on program protocol, including Healthy Habits, Personal Development, and Life Skills activities.
Facilitated fundraising events with corporate, local, and governmental agencies to assist in funding 4-H clubs.
Coordinated and facilitated meetings for collaboration - Identified, recruited, and assisted in training community volunteers to carry out some program components.
- Served as the liaison to provide career counseling and employment coaching to families at risk through the Department of Labor.
- Partner with local elementary school principals and administrative staff to identify at-risk students and families who are eligible for the program.
- Guided Extension educational programs, impacting both adults and youth, through innovative leadership and community engagement.
- Collaborated with community organizations, advancing 4-H Youth Development, and enhancing community outreach.
- Led successful grant writing efforts, securing critical funding for program expansion and sustainability.
- Developed and executed marketing campaigns, significantly increasing program visibility and participation.
- Trained and supported over 100 volunteers, strengthening the effectiveness of youth development initiatives.
Assistant Project Manager
Facilities Management
St.Croix, USVI
01.2015 - 01.2017
- Successfully scheduled, coordinated, and oversaw multiple construction projects ensuring adherence to timelines and budgetary constraints
- Utilized software management tools to optimize resource allocation, task sequencing, and budget analysis.
Regional Store Manager
Coach
St.Thomas, USVI
01.2010 - 01.2012
- Created a high-energy, sales and service-focused environment thus establishing my store region as the premier and flagship Coach destination per sale volume in the Caribbean
- Maximized store productivity and profitability through team-building and staff development
- Trained and developed staffing goal-attainment.
Banking Specialist
First Bank VI
St.Thomas, USVI
01.2005 - 01.2007
- Achieved monthly sustained revenue improvements on loans, annuities, and deposits
- Acquired, retained, and expanded new and existing customer long-term relationships through identifying cross-sell opportunities and partner referrals.
Payroll Manager
Worldwide Int'l Bank
Antigua, W.I
01.2002 - 01.2005
- Managed payroll processes, ensuring accurate and timely payments to employees
- Conducted account reconciliation to ensure financial accuracy and compliance
- Utilized accounting principles to maintain accurate financial records and perform financial analysis.
Banking Services Specialist
Stanford Int'l Bank
Antigua, W.I
01.1997 - 01.2002
- Assisted clients with a wide range of banking services, including account management and transactions
- Built and maintained strong customer relationships through personalized assistance and tailored financial solutions.
Accounting Specialist
Dynamic Tax Solutions
St.Croix, USVI
- Managed payroll accounts reconciliation, ensuring accuracy and compliance
- Conducted budget analysis to optimize financial planning
- Utilized financial software for bookkeeping, expense tracking, and financial reporting.
Education
Business Management - Business Management And Digital Marketing
Liberty University
USVI12-2024
Some College (No Degree) - Fashion Design And Marketing
International Academy of Design And Technology - Pittsburgh
Tampa, FLSkills
- Program Management
- Sales
- Accounting
- Financial Management
- Payroll Accounts Reconciliation
- Budget Analysis
- Financial Software
- Bookkeeping
- Expense Tracking
- Financial Reporting
- Marketing
- Fundraising
- Fiscal Planning
- Public Relations
- Site Coordination
- Public Relations Strategies
- Marketing Initiatives
- Grant Writing
- Business Management
- Fashion Design
- Banking Services
- Account Management
- Customer Relationship Management
- Facilities Management
- Project Management
- Construction Project Coordination
- Resource Allocation
- Banking Specialist
- Revenue Improvement
- Cross-Selling
- Partner Referrals
- Store Management
- Team Building
- Staff Development
- Payroll Management
- Account Reconciliation
- Financial Analysis
References
Available on request.
Timeline
Office Manager
Lynch Home Services
07.2023 - Current
Public Relations /After-School Site Coordinator
University of the Virgin Islands
08.2017 - 08.2023
CEO, Board Member
ANATHA USVI
01.2017 - Current
Assistant Project Manager
Facilities Management
01.2015 - 01.2017
Regional Store Manager
Coach
01.2010 - 01.2012
Banking Specialist
First Bank VI
01.2005 - 01.2007
Payroll Manager
Worldwide Int'l Bank
01.2002 - 01.2005
Banking Services Specialist
Stanford Int'l Bank
01.1997 - 01.2002
Accounting Specialist
Dynamic Tax Solutions
Business Management - Business Management And Digital Marketing
Liberty University
Some College (No Degree) - Fashion Design And Marketing
International Academy of Design And Technology - Pittsburgh
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