Grace Kirby
Beckley ,West Virginia
Summary
.Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Wait Staff Member
Pasquale's Italian Restaurant
Beckley, West Virginia
02.2023 - Current
- Provided excellent customer service to guests, ensuring they had an enjoyable experience.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Managed multiple responsibilities simultaneously to ensure smooth operations and organization during busy shifts.
- Processed cash transactions and payments accurately to enhance customer satisfaction and operational efficiency.
- Performed cleaning duties, including sweeping, mopping, and vacuuming, to maintain a clean and welcoming environment for guests.
Retail Sales Associate
American Eagle Outfitters, Inc
Beckley, WV
10.2022 - 12.2024
- Assisted customers with product selection and provided tailored recommendations to enhance their shopping experience.
- Engaged customers through active listening to understand their needs effectively.
- Managed loyalty programs, signing up new members and outlining benefits to increase customer retention.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
- Collaborated with team members to design and implement promotional displays and visual merchandising strategies.
Intern
Raleigh County Courthouse
Beckley, West Virginia
05.2024 - 08.2024
- Conducted legal research to support case strategies and improve case understanding.
- Prepared legal documents for court proceedings and organized case files.
- Documented key proceedings during court sessions to support case analysis.
Education
Bachelor of Arts - Political Science And Government
Marshall University
Huntington, West Virginia, WVSkills
- Teamwork and collaboration
- Calm demeanor
- Customer engagement
- Cash handling
- Problem solving
- Effective communication
- Task prioritization
- Time management
- Food safety
- Positive and professional
Timeline
Intern
Raleigh County Courthouse
05.2024 - 08.2024
Wait Staff Member
Pasquale's Italian Restaurant
02.2023 - Current
Retail Sales Associate
American Eagle Outfitters, Inc
10.2022 - 12.2024
Bachelor of Arts - Political Science And Government
Marshall University