Hi, I’m
Grace Kirk
Centennial,CO
Every problem is a gift—without problems we would not grow.
Tony Robbins
Summary
Driven and detail-oriented professional with a strong background in customer service and animal care, notably at Perfect Pets. Excelled in teamwork, collaboration, and supply restocking, significantly enhancing operational efficiency and customer satisfaction. Demonstrated a positive attitude and a commitment to continuous learning and performance improvement. Professional hospitality specialist with robust experience in fast-paced environments. Skilled in supporting servers, ensuring smooth operation, and enhancing guest satisfaction. Strong focus on teamwork, adaptability, and achieving high standards. Reliable and flexible with tasks, excelling in communication, organization, and customer service.
Overview
4
years of professional experience
Work History
Heaven Creamery
Server Assistant
06.2024 - 09.2024
Job overview
- Greeted customers warmly to provide exceptional customer service.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Contributed to a positive team environment by working cooperatively with fellow server assistants and other restaurant staff members.
- Collaborated with other staff members to maintain high-level customer satisfaction.
Heaven Creamery
Server Assistant
08.2023 - 12.2023
Perfect Pets
Head Kennel Technician
08.2020 - 07.2023
Job overview
- Actively participated in continuous professional development opportunities to stay up-to-date on industry trends and best practices in animal care.
- Managed supply inventory to ensure adequate resources were available for daily tasks, such as cleaning and feeding.
- Assisted in successful adoptions by preparing animals for new homes and educating potential owners on proper care techniques.
- Maintained a safe environment for both staff and animals, regularly inspecting facilities for potential hazards.
- Consistently met deadlines for routine tasks like feeding, walking, grooming, administering medications – ensuring that the pets received optimal care during their stay.
- Resolved customer complaints professionally, demonstrating empathy while working towards a satisfactory solution for all parties involved.
- Increased customer satisfaction by providing attentive care to animals, addressing specific needs and concerns.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
- Managed, looked over, and took care of over 80 animals at a time.
Education
Arapahoe High SchoolCentennial, CO
No Degree
5280 High School Denver, CO
High School Diploma
05.2024
Skills
- Teamwork and Collaboration
- Attention to Detail
- Positive and Friendly Attitude
- Willing to Learn
- Customer Service
- Heavy Lifting
- Supply Restocking
- Flexible Schedule
- Cash Handling
- Basic Math
- Performance Improvement
- Cleaning
Accomplishments
2-year member of the FullCircle Program, Denver, CO
Recovery Leader at 5280 High School
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteHybridRemoteImportant To Me
Career advancementWork-life balanceFlexible work hoursPaid time offPaid sick leaveTimeline
Server Assistant
Heaven Creamery
06.2024 - 09.2024
Server Assistant
Heaven Creamery
08.2023 - 12.2023
Head Kennel Technician
Perfect Pets
08.2020 - 07.2023
Arapahoe High School
No Degree
5280 High School
High School Diploma
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