Grace Lamour
New York
Summary
Experienced mental health professional with over a decade of leadership in clinical services, team supervision, and student-focused psychological care. Proven expertise in overseeing clinical operations, driving cross-departmental collaboration, and ensuring evidence-based, ethical care. Strong record of success in crisis intervention, program development, quality improvement, and enhancing access to care for diverse populations, especially within collegiate and young adult settings.
Experienced with strategic planning and project management. Utilizes leadership skills to drive team performance and operational excellence. Track record of delivering high-impact results through innovative problem-solving and effective communication.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Director of Counseling
The Glamour Method LLC
01.2023 - Current
- Serve as head clinician overseeing clinical services and supervision for developing mental health professionals
- Draft court reports and client documentation for legal and institutional support
- Manage caseloads of clients dealing with long-term and complex mental health issues
- Develop individualized treatment plans and collaborate with school counseling departments to maintain continuity of care
- Specialize in addressing academic probation, adjustment disorders, and balancing life/work/school among first-generation, low-income, and immigrant populations
Assistant Director of Business Development
The Dorm
01.2021 - 01.2023
- Partnered with HR, clinicians, and leadership to align admissions, care models, and staffing with strategic goals for college-aged and young adult populations
- Conducted clinical assessments and supported referrals, ensuring ethical and timely psychological care
- Liaised with academic institutions and referral sources to diversify service offerings and create collaborative student care pathways
- Analyzed operational metrics to improve quality assurance and patient satisfaction
- Facilitated training initiatives and supported clinical onboarding for new staff
Program Clinical Director
Upper Manhattan Mental Health Center
01.2015 - 01.2021
- Directed clinical programming and compliance within a therapeutic preschool, overseeing multidisciplinary teams including psychotherapists and educators
- Led clinical supervision, case reviews, and development of behavioral intervention plans
- Oversaw audits, maintained OMH/DOE compliance, and improved documentation systems
- Enhanced parent engagement and managed student admissions, referrals, and individualized service plans
- Integrated trauma-informed, CBT, and multicultural counseling practices into care delivery
Bilingual Therapist
Bleuler Psychotherapy Services
01.2016 - 01.2018
- Provided culturally competent psychotherapy to adolescents and college-aged clients managing trauma, ADHD, and mood disorders
- Delivered bilingual care with emphasis on diagnostic clarity, treatment planning, and collaborative progress tracking
Family Case Planner
Little Flower Children and Family Services
01.2013 - 01.2014
- Managed family systems in crisis and ensured continuity of care for vulnerable children, including legal compliance and court reporting
Admissions Counselor
University of Bridgeport
01.2008 - 01.2011
- Coordinated outreach, student services, and admissions support with high-volume public engagement and documentation tracking
Education
M.S. - Mental Health Counseling
Long Island University
B.S. - Psychology
University of Bridgeport
Skills
- Clinical Supervision & Care Delivery
- Program & Staff Development
- Crisis Management & Risk Assessment
- Behavioral Health & Evidence-Based Practices (CBT, DBT, Trauma-Informed)
- College/Young Adult Mental Health
- EMR Documentation & Quality Improvement
- Strategic Planning & Operations
- Cross-Functional Team Collaboration
- Diversity, Equity, and Inclusion
- Leadership
- Student-Centered
- Evidence-Based Practice
- Compliance & QI
- Collaborative
- Crisis Expertise
Certification
- Licensed Mental Health Counselor (LMHC), New York
- Licensed Mental Health Counselor (LMHC), Florida
- Licensed Professional Clinical Counselor (LPCC), Virginia
Board Membership
Board Member, ACEs Matter (Nonprofit Organization), 01/2024, Present
Languages
Haitian Creole
Native or Bilingual
Timeline
Director of Counseling
The Glamour Method LLC
01.2023 - Current
Assistant Director of Business Development
The Dorm
01.2021 - 01.2023
Bilingual Therapist
Bleuler Psychotherapy Services
01.2016 - 01.2018
Program Clinical Director
Upper Manhattan Mental Health Center
01.2015 - 01.2021
Family Case Planner
Little Flower Children and Family Services
01.2013 - 01.2014
Admissions Counselor
University of Bridgeport
01.2008 - 01.2011
B.S. - Psychology
University of Bridgeport
M.S. - Mental Health Counseling
Long Island University
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