Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Grace Lazicky

West Islip

Summary

Skilled in navigating high-pressure and unpredictable work environments while enhancing patron experiences through effective communication. Proficient in teaching, resolving order disputes, and managing challenging customer interactions. Adaptable to change and committed to maintaining service excellence in diverse situations.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Engineer

Wireless Sounds LTD
Bohemia
05.2024 - Current
  • Organized and packed shipments to be sent out and used by either our technicians or other companies for numerous events
  • Assisted in the recording and set up of audio/video equipment for corporate events, graduations, theatrical productions, large-scale concerts, music festivals etc.
  • Collaborated with other engineers and the client to ensure the required task was carried out efficiently and effectively
  • Adapted to unexpected scenarios on scene such as shortage or missing gear, inaccurate performance space layouts from a client, inexperienced collaborators, etc.

Lifeguard Instructor

LifeguardtrainingNY
Roslyn
03.2022 - Current
  • Developed and implemented comprehensive training programs that focused on water safety, rescue techniques, CPR, first aid, and AED usage
  • Taught lifeguard certification courses to individuals of all ages, ensuring they acquired the necessary skills and knowledge to effectively respond in emergency situations
  • Provided constructive feedback and guidance to students during practical exercises and simulations to enhance their performance and confidence as lifeguards
  • Collaborated with other instructors to develop standardized curriculum materials for lifeguard training courses
  • Organized mock rescue scenarios to simulate real-life emergencies for trainees to practice their response skills under realistic conditions

Lifeguard

Freelance
West Islip
03.2021 - Current
  • Monitored pool area to ensure the safety of all swimmers and enforce pool rules
  • Performed water rescues and administered first aid when necessary, maintaining a calm and professional demeanor
  • Self promoted and networked to make personal connections with clients for private events across the island

Accounting Assistant

Sunlite Glass
Seaford
04.2019 - 08.2023
  • Used Excel spreadsheets to organize and survey financial data
  • Created and analyzed warehouse bills, inventory lists and budgets for discrepancies or inaccuracies
  • Compared yearly budgets and spending
  • Adapted to changes in governmental policy such as rebates or tariffs

Customer Service/Cashier

Panera Bread
Farmingdale
02.2021 - 09.2021
  • Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
  • Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
  • Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
  • Assisted in inventory management by monitoring stock levels
  • Handled exchanges or refunds according to company policies while providing excellent service to dissatisfied customers

Education

Bachelor of Science - Engineering

University of Miami
Miami, FL
05-2023

Skills

  • Project management
  • Data analysis
  • Team collaboration
  • Critical thinking
  • Strong work ethic
  • Customer service
  • Certified in first aid and CPR
  • Employee training
  • Leadership and decision making

Languages

French
Limited

Certification

  • CPR and AED Certified

References

References available upon request.

Timeline

Engineer

Wireless Sounds LTD
05.2024 - Current

Lifeguard Instructor

LifeguardtrainingNY
03.2022 - Current

Lifeguard

Freelance
03.2021 - Current

Customer Service/Cashier

Panera Bread
02.2021 - 09.2021

Accounting Assistant

Sunlite Glass
04.2019 - 08.2023

Bachelor of Science - Engineering

University of Miami

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